Skully Posted July 22, 2010 Share Posted July 22, 2010 So I was downloading the new software update for my iPod Touch, and my iPod had a picture show up of a USB cord with an arrow pointing to iTunes. I looked this up on the apple site and it said something about restoring your iPod completely within iTunes. The problem is when I plug my iPod in I get a pop-up telling me 'Windows needs to install driver software for your Apple Mobile Device (Recovery Mode) and tells me to insert the disc I got with the iPod. As far as i'm aware, I never got a disc with the iPod and don't own one, so I cannot do this. What should I do? :mellow: Link to comment Share on other sites More sharing options...
Sy_Accursed Posted July 22, 2010 Share Posted July 22, 2010 Click cancel load itunes and hit restore Operation Gold Sparkles :: Chompy Kills :: Full Profound :: Champions :: Barbarian Notes :: Champions Tackle Box :: MA RewardsDragonkin Journals :: Ports Stories :: Elder Chronicles :: Boss Slayer :: Penance King :: Kal'gerion Titles :: Gold Statue Link to comment Share on other sites More sharing options...
Skully Posted July 22, 2010 Author Share Posted July 22, 2010 Yeah, but my iTunes doesn't recognise that I have my iPod plugged in, I guess this is because I apparently don't have the drivers? Link to comment Share on other sites More sharing options...
Aiel Posted July 22, 2010 Share Posted July 22, 2010 my ipod does this too. Try using a freinds mac or jailbreaking it then restoring. DK drops (solo/LS): 66 hatchets, 14 archer rings, 13 berserker rings, 17 warrior rings, 12 seerculls, 13 mud staves, 7 seers ringsQBD drops: 1 kite, 2 visages, 4 dragonbone kits, 3 effigies, lots of crossbow partsCR vs. CLS threads always turn into discussions about penis size....It's not called a Compensation Longsword for nothing.I've sent a 12k combat mission to have Aiel assassinated (poor bastard isn't even Pincers-tier difficulty). Link to comment Share on other sites More sharing options...
Skully Posted July 22, 2010 Author Share Posted July 22, 2010 I don't have or know anyone with a mac. Is there nothing simple I can do? Link to comment Share on other sites More sharing options...
Unhesitating Posted July 22, 2010 Share Posted July 22, 2010 Did you search the Apple forums? they might have your question already answered. hope you find the answer somewhere Link to comment Share on other sites More sharing options...
BloodAngel Posted July 22, 2010 Share Posted July 22, 2010 This happened to me about a year ago. I tried restoring it on a Mac and on a Windows PC and nothing happened, it didn't even do anything when I connected it to the mains to charge so I resigned myself to taking it to my local Apple store. They couldn't fix it either and had no idea what caused it so in the end they just gave me a new one.Of course this was a year ago, but it might be worth taking it to a nearby Apple store. If you can't, scout out some Apple forums and they might have a solution for it. Hope it gets sorted! :^_^: "Unfortunately, the real world isn't the same as a fairy tale." Link to comment Share on other sites More sharing options...
Skully Posted July 22, 2010 Author Share Posted July 22, 2010 Alright i've made a post on the official iPod forums, and if there is no solution I haven't had it for a year yet so I guess i'll get my dad to drive me to the city and take it to the apple store. Thanks for the advice. Link to comment Share on other sites More sharing options...
Peronix Posted July 22, 2010 Share Posted July 22, 2010 This is for the iPhone, but as iPod touch is basically a phoneless iPhone I'll assume it works for that too. Make sure the device is NOT plugged into your computer, then hold the power button and the home button down until the phone resets (ie it shuts down and then starts back up again). Now release the power button, and continue to hold the home button down until the device boots. Note that this may not work if your iPod touch entered recovery mode because of an error. In that case, you need to do a restore. If that is the case (and I'm assuming it is) you can download the firmware bundle from the apple site. When you go to do the restore, on a PC hold down the shift key and press the restore button which will let you browse to the firmware bundle. I'd recommend doing this instead of letting iTunes download it for you, because my parents tried to update their iPhones this way and iTunes totally screwed it up and I had to help them get it restored... Link to comment Share on other sites More sharing options...
Skully Posted July 22, 2010 Author Share Posted July 22, 2010 This is for the iPhone, but as iPod touch is basically a phoneless iPhone I'll assume it works for that too. Make sure the device is NOT plugged into your computer, then hold the power button and the home button down until the phone resets (ie it shuts down and then starts back up again). Now release the power button, and continue to hold the home button down until the device boots. Note that this may not work if your iPod touch entered recovery mode because of an error. In that case, you need to do a restore. If that is the case (and I'm assuming it is) you can download the firmware bundle from the apple site. When you go to do the restore, on a PC hold down the shift key and press the restore button which will let you browse to the firmware bundle.Yeah I tried that, it doesn't work. I guess I need to restore it but I can't because my PC says there are no drivers. Link to comment Share on other sites More sharing options...
Sam Posted July 22, 2010 Share Posted July 22, 2010 I'd take it to an Apple store - book an appointment at a Genius Bar. If none of the solutions put forward on this thread have worked, then it's the best possible thing to do. If it is still under warranty they'l probably replace it (if they don't have a solution for your problem). 2257AD.TUMBLR.COM Link to comment Share on other sites More sharing options...
Peronix Posted July 22, 2010 Share Posted July 22, 2010 The no drivers thing means either you need iTunes on your computer (the apple mobile device driver is included) or worse the driver is screwed up. This happened to me after I tried updating to the latest iTunes and took me friggin' forever to figure out how to fix it. I think the new iTunes had a problem with some versions of Windows or something like that. Link to comment Share on other sites More sharing options...
Sam Posted July 22, 2010 Share Posted July 22, 2010 Apple did release a newer version of iTunes a few days ago (9.2.1), there may be a few bugs if you have updated iTunes. 2257AD.TUMBLR.COM Link to comment Share on other sites More sharing options...
Skully Posted July 22, 2010 Author Share Posted July 22, 2010 Apple did release a newer version of iTunes a few days ago (9.2.1), there may be a few bugs if you have updated iTunes.I only updated to that after it happened in an attempt to fix it, so I don't think it was that. Link to comment Share on other sites More sharing options...
Skully Posted July 22, 2010 Author Share Posted July 22, 2010 Sorry for the double post, I've fixed it. Plugged it into my mum's laptop which I forgot had some ancient version of iTunes. After it's done restoring and I plug it back into my PC, would you guys recommend I reinstall iTunes or something to prevent it happening again? Link to comment Share on other sites More sharing options...
Peronix Posted July 22, 2010 Share Posted July 22, 2010 Yes, but make sure that you uninstall ALL of the itunes components before reinstalling as this is where I ran into trouble and wound up having to do a system restore to resolve it... <_< This includes iTunes, Quicktime, Bonjour, Apple Software Update, Apple Mobile Device Support, and Apple Application Support. You may want to install an older version because as I mentioned earlier the latest version has some issues with some versions of Windows. You can find older versions at websites like oldapps.com Link to comment Share on other sites More sharing options...
Skully Posted July 22, 2010 Author Share Posted July 22, 2010 I only ever installed iTunes and Quicktime, so I guess i'll delete those and try again. Then if it happens again, i'll go get an older version. Thanks for the help. Link to comment Share on other sites More sharing options...
Peronix Posted July 22, 2010 Share Posted July 22, 2010 Installing iTunes automatically installs all of that, though some older versions lack some of it. Just make sure none of those exist in add/remove programs before you reinstall. Link to comment Share on other sites More sharing options...
Skully Posted July 22, 2010 Author Share Posted July 22, 2010 Yeah thanks, ordered it by publisher of Apple Inc. and uninstalled everything, now gonna start a fresh. Thanks again. Link to comment Share on other sites More sharing options...
Skully Posted July 23, 2010 Author Share Posted July 23, 2010 [bleep], tried to update again and it did the same thing, now my mum's laptop won't let me restore it lol, might have to go to the apple store -.- Link to comment Share on other sites More sharing options...
Laura Posted July 23, 2010 Share Posted July 23, 2010 You could try putting the iPod into DFU mode and seeing if it'll recognize it after that. If it still will not, I would uninstall and then reinstall the latest version (9.2.1) of iTunes and try again. If that still does not work, I would ring up Applecare (providing you still have phone support; within 90 days of purchase if you did not buy the extended warranty). EDIT: 3,000 posts. :thumbsup: Link to comment Share on other sites More sharing options...
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