I can't tell if my PMs are getting through to my friend

[All_Is_Great]

I tried pm'ing my friend, but everytime I typed in a message and pressed enter, I never see the message in my chatbox or my split private chat. This leaves me wondering if my message is actually sent and if they could receive it. I never got a reply so I assumed the message didn't go through. I'm a returning player so I've mostly focused on trying to learn the new content in the game, yet the interface is still pretty mysterious to me. I am playing on EoC, does anyone know about this problem?

[DeEliteOne]

In the top right corner of your chatbox there should be a diamond, hover over this and see what your online status is, sounds like it's off if the message isn't showing up for you.

[Kaur]

Sometimes the diamond is bugged so you have to cycle through it to get it working again.

[All_Is_Great]

Thank you both! Man it is tough to figure out all the tiny kinks of the new interface. I remember it used to automatically turn on your friends chat if you sent a pm, so it seemed weird that I could never see my outgoing messages. Everything works fine now :)