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cant get on to runescape


zombaze

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i just make a new runescape account after not playing the game for like 4 years, and i cant play. I downloaded the game and got the shortcut after i make my new account, but when i went onto the shortcut it loaded and everything but then it had a button that says auto setup so i clicked it and then the shortcut just disappears and does nothing. i tried it like 1000 times but it never works i don't know what to do. 

help me D: i really want to play the game again

 

i tried holding down s doesn't work.  and 1 more thing the whole tab disappears and i'm going to try to make a video somehow

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Try holding down 'S' while it loads to force Safe Mode - maybe that will help? You may be able to change the settings afterward if you can log in that way.

"Fight for what you believe in, and believe in what you're fighting for." Can games be art?

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Often, from my experience, safe mode makes it worse.

 

Best thing you could try is remove the launcer from "Program and Features" and re-download here: http://services.runescape.com/m=rswiki/en/RuneScape_Client

EDIT: Also what OS do you use?

 

EDIT2: And what about anti-virus/malware software?

Our deepest fear is not that we are inadequate. Our deepest fear is that we are powerful beyond measure. It is our light, not our darkness that most frightens us. We ask ourselves, 'Who am I to be brilliant, gorgeous, talented, fabulous?' Actually, who are you not to be?~ Marianne Williamson

 

For account help/issues, please follow this link:

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. If you need further assistance, do not hesitate to PM me or post here.

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