ReDrOc Posted December 30, 2015 Share Posted December 30, 2015 Every time I load up SK, it crashes immediately. I've uninstalled and re-installed but the problem remains the same. I'm using Windows10 but I think thats irrelevant since this is the first time that its happened. Link to comment Share on other sites More sharing options...
Ile Posted December 30, 2015 Share Posted December 30, 2015 Are there any error messages that pop up when SK crashes? Can you go to SK install directory and see if there is a debug log file present. If there is, can you paste the contents of that file here? Link to comment Share on other sites More sharing options...
ReDrOc Posted December 30, 2015 Author Share Posted December 30, 2015 Are there any error messages that pop up when SK crashes? Can you go to SK install directory and see if there is a debug log file present. If there is, can you paste the contents of that file here?[30/12/15 2:13:50 PM] Starting up...[30/12/15 2:13:50 PM] Starting up...launcher version is 1.65.29[30/12/15 2:13:50 PM] App data folder path is C:\ProgramData\SwiftKit[30/12/15 2:13:50 PM] Checking folder structure[30/12/15 2:13:50 PM] Attempt to set browser emulation[30/12/15 2:13:50 PM] Check if drive is NTFS[30/12/15 2:13:50 PM] Starting cleanup[30/12/15 2:13:50 PM] Variables set[30/12/15 2:13:50 PM] Delete all temp files[30/12/15 2:13:50 PM] Delete all temp folders[30/12/15 2:13:50 PM] exiting cleanup temp data[30/12/15 2:13:50 PM] Finished cleaning up temp data[30/12/15 2:13:50 PM] Initialize finished Link to comment Share on other sites More sharing options...
ziveeman Posted December 30, 2015 Share Posted December 30, 2015 I'm having the same issue. Reinstalled Java, Runescape, cleared IE temp history, & Swiftkit. It works every now and then but it was working flawlessly yesterday. Here's my debug file: [12/30/2015 7:32:58 AM] Starting up... [12/30/2015 7:32:58 AM] Starting up...launcher version is 1.65.29 [12/30/2015 7:32:58 AM] App data folder path is C:\ProgramData\SwiftKit [12/30/2015 7:32:58 AM] Checking folder structure [12/30/2015 7:32:58 AM] Attempt to set browser emulation [12/30/2015 7:32:58 AM] Check if drive is NTFS [12/30/2015 7:32:58 AM] Starting cleanup [12/30/2015 7:32:58 AM] Variables set [12/30/2015 7:32:58 AM] Delete all temp files [12/30/2015 7:32:59 AM] Delete all temp folders [12/30/2015 7:32:59 AM] exiting cleanup temp data [12/30/2015 7:32:59 AM] Finished cleaning up temp data [12/30/2015 7:32:59 AM] Initialize finished [12/30/2015 7:33:00 AM] Launch button was pressed [12/30/2015 7:33:00 AM] Get a setting from somewhere [12/30/2015 7:33:00 AM] Connecting [12/30/2015 7:33:00 AM] Update server responded, download update file [12/30/2015 7:33:00 AM] Got our update file, now decode it [12/30/2015 7:33:00 AM] Update file decoded, now read it... [12/30/2015 7:33:00 AM] Check versions [12/30/2015 7:33:00 AM] Checking file - SwiftKit(Install)[Caution: Executable File] [12/30/2015 7:33:00 AM] Checking file - SwiftKit[Caution: Executable File] [12/30/2015 7:33:00 AM] Checking file - ExePatcher[Caution: Executable File] [12/30/2015 7:33:00 AM] Checking file - LaVolpeAlphaImg.ocx [12/30/2015 7:33:00 AM] Checking file - SwiftKit-RS[Caution: Executable File] [12/30/2015 7:33:00 AM] Checking file - swiftirc.ocx [12/30/2015 7:33:00 AM] Checking file - SwiftKitData001.skd [12/30/2015 7:33:00 AM] Checking file - SwiftKitData002.skd [12/30/2015 7:33:00 AM] Checking file - Help.chm [12/30/2015 7:33:00 AM] Checking file - WorldInfo.ini [12/30/2015 7:33:00 AM] Checking file - Tips.ini [12/30/2015 7:33:00 AM] Checking file - Links.ini [12/30/2015 7:33:00 AM] Checking file - swiftirc_text.xml [12/30/2015 7:33:00 AM] Checking file - rsmap [12/30/2015 7:33:00 AM] Checking file - basswma.dll [12/30/2015 7:33:00 AM] Checking file - Themes.ini [12/30/2015 7:33:00 AM] Checking file - screenshot.wav [12/30/2015 7:33:00 AM] Checking file - notify.wav [12/30/2015 7:33:00 AM] Checking file - warning.wav [12/30/2015 7:33:00 AM] Checking file - hand.CUR [12/30/2015 7:33:00 AM] Checking file - oldrsmap [12/30/2015 7:33:00 AM] Version check done [12/30/2015 7:33:00 AM] Now check assets... [12/30/2015 7:33:00 AM] Starting up... [12/30/2015 7:33:00 AM] Populate our profiles list [12/30/2015 7:33:00 AM] Autoload profile [12/30/2015 7:33:00 AM] Loading profile [12/30/2015 7:33:00 AM] Loading theme [12/30/2015 7:33:00 AM] Loading main form [12/30/2015 7:33:01 AM] Alright here we go let's load the main form [12/30/2015 7:33:01 AM] Set form icon [12/30/2015 7:33:01 AM] Set up border class [12/30/2015 7:33:01 AM] Load news page [12/30/2015 7:33:01 AM] Load stats lookup history [12/30/2015 7:33:01 AM] Load a whole bunch of settings... [12/30/2015 7:33:01 AM] Load world clock stuff [12/30/2015 7:33:01 AM] Load notepad stuff [12/30/2015 7:33:01 AM] notepad links stuff [12/30/2015 7:33:01 AM] load last opened note file [12/30/2015 7:33:01 AM] Screenshot settings now [12/30/2015 7:33:01 AM] Load quick links [12/30/2015 7:33:01 AM] Load tab positions [12/30/2015 7:33:01 AM] Set some scrollbars [12/30/2015 7:33:01 AM] Load form dimensions [12/30/2015 7:33:01 AM] Load chat 1 [12/30/2015 7:33:01 AM] Load chat 2 [12/30/2015 7:33:01 AM] Load chat 3 [12/30/2015 7:33:01 AM] Load chat 4 [12/30/2015 7:33:01 AM] Load chat 5 [12/30/2015 7:33:01 AM] Load chat 6 [12/30/2015 7:33:01 AM] Load chat 7 [12/30/2015 7:33:01 AM] Load chat 8 [12/30/2015 7:33:01 AM] Load chat 9 [12/30/2015 7:33:01 AM] Change colours [12/30/2015 7:33:01 AM] Form Main [12/30/2015 7:33:01 AM] Set the picture box properties 5 [12/30/2015 7:33:01 AM] Done DrawDropDownArrow [12/30/2015 7:33:01 AM] Set the picture box properties 5 [12/30/2015 7:33:01 AM] Done DrawDropDownArrow [12/30/2015 7:33:01 AM] Load themes [12/30/2015 7:33:01 AM] Mp3 volume [12/30/2015 7:33:01 AM] Playlist options [12/30/2015 7:33:01 AM] Playlist loaded [12/30/2015 7:33:01 AM] Submarine my class [12/30/2015 7:33:01 AM] Checked auto open utils setting [12/30/2015 7:33:01 AM] Enabled users online [12/30/2015 7:33:01 AM] DPI check complete [12/30/2015 7:33:01 AM] We're finished loading [12/30/2015 7:33:02 AM] Unloading profiles Link to comment Share on other sites More sharing options...
edanias Posted December 30, 2015 Share Posted December 30, 2015 Swiftkit was working great yesterday I have been using SK many many years I tried loading RS and a white box come up says Toolkit for Runescape stopped working, I have tried to run as Admin also uninstalled reinstalled Swiftkit still getting the same message can anyone help me fix this issue? Link to comment Share on other sites More sharing options...
Simmo Posted December 31, 2015 Share Posted December 31, 2015 I'm also receiving this, from what I have been able to work out so far it looks like flash is actually crashing when the news page loads which is in turn causing Swiftkit to crash. Will update once I have a solution. Update: Known issues in this security update We are aware of limited application crashes that occur after this security update is installed on Windows 10. Microsoft is researching this problem with Adobe and will post more information in this article when the information becomes available. https://support.microsoft.com/en-us/kb/3132372 There was an issue with the windows update last night. Link to comment Share on other sites More sharing options...
x0Z3ro0x Posted January 2, 2016 Share Posted January 2, 2016 I'm also receiving this, from what I have been able to work out so far it looks like flash is actually crashing when the news page loads which is in turn causing Swiftkit to crash. Will update once I have a solution. Update: Known issues in this security update We are aware of limited application crashes that occur after this security update is installed on Windows 10. Microsoft is researching this problem with Adobe and will post more information in this article when the information becomes available. https://support.microsoft.com/en-us/kb/3132372 There was an issue with the windows update last night. Looks like I joined this community at a bad time. You fixed my first issue, and then because of the new windows update, it breaks a second time. I too am having the issues of the above users :/ I hope all goes well and you have able to figure it out. Link to comment Share on other sites More sharing options...
Acinate Posted January 5, 2016 Share Posted January 5, 2016 FIX: It is the process of updating the news that crashes the application. As soon as SK starts, click the Play-RS button before the application has a chance to load the news and boom! Hope this helps! :D (Might take a few tries) Link to comment Share on other sites More sharing options...
amazedbunion Posted January 5, 2016 Share Posted January 5, 2016 FIX: It is the process of updating the news that crashes the application. As soon as SK starts, click the Play-RS button before the application has a chance to load the news and boom! Hope this helps! :D (Might take a few tries)This does not work. I've been trying to figure this out for like 2 weeks. I've tried running the program for windows 7/xp. I've tried running as an administrator. I've tried running it on a pc that is running windows 7. I've tried on windows 10. I've tried manually removing all files related to swiftkit and reinstalling. I have no idea what the issues is. Obviously it isn't windows 7/10 so it must be a sk issue. I'm very unhappy. I use the swiftkit tools on a regualr basis when scaping. ugh. Link to comment Share on other sites More sharing options...
Ile Posted January 5, 2016 Share Posted January 5, 2016 The only problem we are facing right now is crashing due to the ads on the SK news page on Windows 10 after Windows update. It happens randomly when I open SK, sometimes it crashes when ad loads, sometimes it doesn't. If you are experiencing something else on Windows 7, then please share some information (error messages, debug log, screenshots). Link to comment Share on other sites More sharing options...
Stidor Posted January 6, 2016 Share Posted January 6, 2016 A new Windows update was pushed out last night. Anyone still experiencing the issue after installing it? Link to comment Share on other sites More sharing options...
Ile Posted January 8, 2016 Share Posted January 8, 2016 I haven't gotten any crashes from the ads anymore, but then I got them randomly anyway so I'll keep testing. Link to comment Share on other sites More sharing options...
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