TCP/IP error message on laptop...

[Sunli]

My husband gets a error message saying something like this; "Can't initialize TCP/IP...." ( I will let him take a screenie of the message and translate it from norwegian to english if you need to know more) at startup on his laptop.

 

 

 

 

 

 

 

Is this connected to him downloading and installing Panda antivirus/firewall?

 

 

 

 

 

 

 

 

 

 

 

Noone of us know squat about computers (well I know some at least) so I would be so happy if any of you guys know what this is and how to get rid of it? :oops:

[IceBlackIce]

I had several issues with panda firewall but i wont get into biased comments :x

 

 

 

 

 

 

 

Firt try to disable firewall protection on the panda, reboot and see if the message persists.

 

 

 

 

 

 

 

Try this if that error continues : http://www.xp-smoker.com/freeware.html

 

 

 

 

 

 

 

If you have issues still post again :P

[Sunli]

Thank you so much! yes the error message was still there after rebooting and disabling firewall. I will try the link you provided now.

 

 

 

 

 

 

 

Edit: Dont think I dare advice him to use that TCP/IP repair, since he is using/connecting his laptop via a network on his workplace. What you think? :?

[IceBlackIce]

I forgot one thing...i am assuming he is using winxp

 

 

 

 

 

 

 

Ive used it tons of times. btw i work in a computer repair store.

 

 

 

 

 

 

 

Or he could try the microsoft way to do that : http://support.microsoft.com/default.as ... us;q299357

 

 

 

 

 

 

 

If that is a corporate network doesnt the company have some tech support that could help him ?

 

 

 

 

 

 

 

edit: did you disabled the firewall for good? i am, in the boot it boots with the firewall disabled right?

[ClareJonsson]

In simple terms, a firewall works by splitting the TCP/IP network layer, and inserting themselves into it. If the firewall software isn't very good, it will kill the network stack and you will end up with exactly what you have described.

 

 

 

 

 

 

 

I also have heard of, and experienced problems with people running the Panda firewall.

 

 

 

 

 

 

 

I too have been working in the computer industry, and have been a tech in our university now for over 19 years.

 

 

 

My advice is:

 

 

 

 

 

 

 

Uninstall the Panda Firewall.

 

 

 

If you're running XP then enable the Windows firewall.

 

 

 

If uninstalling Panda still gives you the same problem, then you will need to repair the IP stack that was broken by Panda, here's a little program that does exactly that: WinsockFix.zip.

 

 

 

That's what I have been using for years, and it does a good job too!

 

 

 

 

 

 

 

If your hubby wants a good free firewall other than the windows one, I would suggest he use ZoneAlarm.

 

 

 

 

 

 

 

Oh and steer well clear of Norton's internet suite too.

 

 

 

 

 

 

 

Good luck,

 

 

 

Clare.

[Sunli]

Thank you both so very much! He will try these advices as soon as he gets home.

 

 

 

 

 

 

 

And about the tech support at his work; Bleh! most have summer vacation now, and the one that is left at work is no good.

[Sunli]

Clare my husband wanted to try your suggestion first, so he uninstalled panda and installed the zip.file. At reboot the error message was gone. he have ZoneAlarm running now and it works perfectly.

 

 

 

He says thanks for the help by the way, to the both of you :)

 

 

 

Oh and here is a piccy of the error message: http://upload6.postimage.org/582584/photo_hosting.html

[ClareJonsson]

Clare my husband wanted to try your suggestion first, so he uninstalled panda and installed the zip.file. At reboot the error message was gone. he have ZoneAlarm running now and it works perfectly.

 

 

 

He says thanks for the help by the way, to the both of you :)

 

 

 

Oh and here is a piccy of the error message: http://upload6.postimage.org/582584/photo_hosting.html

 

 

 

That's great, and I'm always glad to be of help.

 

 

 

Byee for now,

 

Clare.