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Two Questions...


Our_Moon

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Hi. Before I ask my questions, please note that I know next to nothing about computers and how they work, so if you need me to provide any more information that might help you answer the following questions, please give me a brief step-by-step on how to do so. Much appreciated, thanks!

 

 

 

1) I'll start with my doorlag question. I use Chrome and play RS on all of the minimum settings in the smallest window possible, yet I still have doorlag while moving around in dungeons on almost all worlds at almost all times of the day (I notice that late at night, the lag seems to be better, but this isn't always the case). I'm from the northeastern USA, and I find that most nearby servers are laggy for me; I'm currently using a Norway server with a ping of 90-100 as it's the least-doorlaggy world I've found so far (I ping at around 35-38 on geographically closer servers, but the doorlag is nearly always worse). I updated my Java last week and run full virus scans regularly using Spybot and Malwarebytes. I keep my cache clean, as well. I've also tried using the RS client, but the doorlag is really the same.

 

If it matters at all, I did a speedtest while writing this post to a server 50 miles away. Results: latency = 16 ms, download speed = 13.3 mb/s, upload speed = 9.2 mb/s. (I did one two hours ago and got 12 ms, 21.9 mb/s, and 16.9 mb/s, respectively. Can anyone explain the discrepancy?) I use a wireless connection, as well.

 

 

 

2) I think the following question may help answer at least parts of the first... About 30 minutes ago, my computer randomly shut off while I was in a dungeon. It just went black without saying anything at all, lagging, freezing up, nothing. I turned it back on and it asked me "Do you want to restart Windows normally?" to which I replied "yes," and after that, it seemed like a normal restart. This has happened to me four times in the past week, and I can't recall it happening ever before. (I haven't installed any new programs or downloaded anything in the past month, so I doubt it's a virus although I suppose it could still be one.) I realize that this is kind of a vague description, but there's not a whole lot I can explain apart from "it went off." I was told to check my event logs, so I did:

 

(I don't really know what these are, but I scrolled to the date and time my computer shut off, and the event today appeared as an "Error." The other three times show up as "Critical." The logs show 1,112 errors in the past nine weeks... I'm not sure what this means, so can someone set me straight? Is this just a normal computer-checking-up-on-itself thing, or is there some other underlying issue here?)

 

Anyway, if it matters, I believe all of my shutdowns occurred while I was dungeoneering. (The again, I dg for many hours a day, so I'm not sure how indicative of the source of the problem that fact is.) All of the shutdowns have occurred while using Chrome (I rarely use the client).

 

 

 

If there's any more information I can provide, please let me know! I'm not doing to dungeoneer until this is fixed. ='(

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Hi. Before I ask my questions, please note that I know next to nothing about computers and how they work, so if you need me to provide any more information that might help you answer the following questions, please give me a brief step-by-step on how to do so. Much appreciated, thanks!

 

 

 

1) Doorlag in dungeoneering is normal as the game creates the rooms as you go along opening them which means you have to load all the elements in them at once.

If it matters at all, I did a speedtest while writing this post to a server 50 miles away. Results: latency = 16 ms, download speed = 13.3 mb/s, upload speed = 9.2 mb/s. (I did one two hours ago and got 12 ms, 21.9 mb/s, and 16.9 mb/s, respectively. Can anyone explain the discrepancy?) I use a wireless connection, as well.

You were testing at peak times one of the times which means your network was slightly slower? Or the network provider for the server could have been experiencing the same thing? Just my 2 guesses.

 

 

2) Shutdowns could be caused by over heating or a faulty power supply. Check how hot your processor is running and clear out your case of dust. If you have one swap out your PSU for another and see if the shutdowns continue too.

 

 

If there's any more information I can provide, please let me know! I'm not doing to dungeoneer until this is fixed. ='(

2d26mw.gif

Why can't the Big Bang be done by the hand of God?

It could have, but it is next to impossible because it also could have been caused by the flying spaghetti monster, or one of the other infinite number of deity possibilities.

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1) I see videos of other players dungeoneering on the highest detail settings with little to no lag. How do they manage that, and can I try to recreate that?

 

2) How do I clear my laptop of dust? (I forgot to mention that I have a laptop, sorry). Is there a way to check its temperature somehow?

 

Thanks for the prompt response.

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Yeah, 65C shouldn't shut it down.

 

Did you take that temperature while you were playing RuneScape normally after a little while? Or when you first started up Runescape?

 

The processor shuts down at about 85C I believe. (Blame Dell's tendency to mix around TJunction and TJunction Max)

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Sounds like a hardware problem I think. Check the inside of your case - is it very dusty? Just something to check.

RIP TET

 

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"That which does not kill us makes us stronger." - Friedrich Nietzsche

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Yeah, 65C shouldn't shut it down.

 

Did you take that temperature while you were playing RuneScape normally after a little while? Or when you first started up Runescape?

 

The processor shuts down at about 85C I believe. (Blame Dell's tendency to mix around TJunction and TJunction Max)

 

That temperature was taken after two and a half hours of me playing rs on my laptop on my bed.

 

Sounds like a hardware problem I think. Check the inside of your case - is it very dusty? Just something to check.

 

I use a laptop; could it still be dusty? It really doesn't seem like it is...

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Did you try seeing if there was any dust coming out of the exhaust areas?

 

There's none. Temp at 60-68C depending on what I'm doing on rs... Dging larges = 68C, c1ing smalls = 60C (small sample size, though =p).

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Over a period of three years, hardware can degrade. It's best to eliminate possibilities on what it is first.

 

A faulty hard drive can cause random shut downs, for example if it hits a bad sector. Sometimes blue screens do show up, but they happen so quickly they're hard to notice.

 

I'm assuming you have a modern OS, so go to the start menu, then Computer. Right-Click your hard drive and press 'Properties'. There should be a menu with several tabs present. Click the 'Tools' tab and check the disk for errors.

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That temperature was taken after two and a half hours of me playing rs on my laptop on my bed.

 

There's your problem. Always use your laptop on a hard surface or a laptop cooler. Using it on the bed blocks the vents wich provides the air to cool your laptop.

 

As for the "hardware can degrade over 3 years" I call [cabbage]. If hardware fails after only 3 years it's time to change your brand as the one you have is obviously made extremely cheap.

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That temperature was taken after two and a half hours of me playing rs on my laptop on my bed.

 

There's your problem. Always use your laptop on a hard surface or a laptop cooler. Using it on the bed blocks the vents wich provides the air to cool your laptop.

 

As for the "hardware can degrade over 3 years" I call [cabbage]. If hardware fails after only 3 years it's time to change your brand as the one you have is obviously made extremely cheap.

 

My computer is on my desk 90% of the time. It's a normal, wooden desk. Temp is at 59C after an hour of fast dungeoneering. I blew into the fan thing earlier... that seems to be helping.

 

Thanks for the help... I'll update you with any issues I come across, but I seem to be okay for now =).

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I blew into the fan thing earlier... that seems to be helping.

 

That sounds like a dust buildup. Get a can of compressed air and carefully take of the back casing of your laptop, give it a few squirts of air and fasten it back on. Should help.

2d26mw.gif

Why can't the Big Bang be done by the hand of God?

It could have, but it is next to impossible because it also could have been caused by the flying spaghetti monster, or one of the other infinite number of deity possibilities.

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That temperature was taken after two and a half hours of me playing rs on my laptop on my bed.

 

There's your problem. Always use your laptop on a hard surface or a laptop cooler. Using it on the bed blocks the vents wich provides the air to cool your laptop.

 

As for the "hardware can degrade over 3 years" I call [cabbage]. If hardware fails after only 3 years it's time to change your brand as the one you have is obviously made extremely cheap.

 

Reason why I strayed away from temperature is because the TJunction - the point where the processor core has reached a critical stage is about 85C. His temperature reached nowhere near that (20C below that amount), so the shutdowns can barely be explained by that considering the #TEMPTRIP signal only gets sent at 85C or around that. (Normally it would be listed as TJunction Max, but Intel's website likes to throw those terms around a lot with the same meaning, which is annoying.) Considering that RuneScape uses a lot of CPU usage, and it is 20C below the amount for it to shut down, the shut downs seem unlikely to be caused by that.

 

And well, he could have bought crappy hardware, we don't know that. Eliminating as many possibilities is key. :P

 

But if you did blow into the fans and it did help, I would agree it could be a dust issue. Just get some compressed air and try to blow some out of there. I would also agree to keep it in a nice and ventilated location regardless.

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