M A T T Y Z Posted February 15, 2012 Share Posted February 15, 2012 Well, I quit Runescape for a little while in September 2011 (Fifa 12 came out :roll:), I had my password written down on a sheet of paper in my 'safe' but I changed it just before I quit which I proceeded to forget. Anyway i'm currently in the process of trying to recover my account and iv'e had several denials because apparently I need the creation password(From 7 years ago). What's baffling me is that iv'e included everything except that e.g.-Ingame bank pin-County where I made the account-My Herblore level(Not on the highscores)-A Transaction ID from 2006-The year and month of my first ever membership purchase-The approximate creation date of my account-The ISP which I created it on-The fact that I once played the game in a Majorca bar -One of my passwords from last year I really don't see what i'm doing wrong, Iv'e emailed jagex's accounthelp address but they haven't got back to me yet. What else could I put to ensure that I get my account back? It's a level 110 account so making a new one isn't an option Link to comment Share on other sites More sharing options...
M A T T Y Z Posted February 15, 2012 Author Share Posted February 15, 2012 anyone? Link to comment Share on other sites More sharing options...
tripsis Posted February 15, 2012 Share Posted February 15, 2012 Honestly I'm not sure what we can tell you. If Jagex is denying your recovery there's nothing more you can do. But I am pretty surprised that they would deny you if you got everything right except your original password. Perhaps some of the information you submitted is actually incorrect? But again, I just don't know what we can tell you. If they're denying you, there's nothing you can really do other than keep trying and e-mail them like you've already done :/ - 99 fletching | 99 thieving | 99 construction | 99 herblore | 99 smithing | 99 woodcutting - - 99 runecrafting - 99 prayer - 125 combat - 95 farming - - Blog - DeviantART - Book Reviews & Blog Link to comment Share on other sites More sharing options...
M A T T Y Z Posted February 15, 2012 Author Share Posted February 15, 2012 Thanks, appreciate the help :) I'll wait for the email and see what comes of it Link to comment Share on other sites More sharing options...
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