29th May 2012 - QBD + Diamond Jubilee

[Quyneax]

I don't think GWD bosses are supposed to have an AI... they're designed to be slugfests (but they have low lp).

[Saradomin_Mage]

Hi,

 

Firstly, we would like to thank you for your patience and understanding.

 

Although we were able to accurately identify some of the accounts affected, the nature of the bug meant that much of the data required was absent or skewed - this meant that not all legitimate claims could be honoured and bogus submissions may have been incorrectly processed. As such, we have halted the investigation and can regrettably confirm that we will not be returning any lost items.

 

Again, we would like to deeply apologise to those that were affected; the outcome has come as an incredible disappointment to all involved. Well take away all that weve learned from this, and will do everything within our power to ensure that nothing of the sort happens again.

[qfc]15-16-773-63761737[/qfc]

Nothing more was expected. The end.

[Makoto_the_Phoenix]

Hi,

 

Firstly, we would like to thank you for your patience and understanding.

 

Although we were able to accurately identify some of the accounts affected, the nature of the bug meant that much of the data required was absent or skewed - this meant that not all legitimate claims could be honoured and bogus submissions may have been incorrectly processed. As such, we have halted the investigation and can regrettably confirm that we will not be returning any lost items.

 

Again, we would like to deeply apologise to those that were affected; the outcome has come as an incredible disappointment to all involved. We'll take away all that we've learned from this, and will do everything within our power to ensure that nothing of the sort happens again.

[qfc]15-16-773-63761737[/qfc]

Nothing more was expected. The end.

 

I used to think that Jagex had a good LoC to bugs ratio in their code, since few breaking bugs ever showed up in their game. However, when it comes to their own investigation tools, it's like watching a freshman Java programmer struggle creating an array.

 

This is pretty embarrassing for their QA team.

[Byzantus]

Hi,

 

Firstly, we would like to thank you for your patience and understanding.

 

Although we were able to accurately identify some of the accounts affected, the nature of the bug meant that much of the data required was absent or skewed - this meant that not all legitimate claims could be honoured and bogus submissions may have been incorrectly processed. As such, we have halted the investigation and can regrettably confirm that we will not be returning any lost items.

 

Again, we would like to deeply apologise to those that were affected; the outcome has come as an incredible disappointment to all involved. Well take away all that weve learned from this, and will do everything within our power to ensure that nothing of the sort happens again.

[qfc]15-16-773-63761737[/qfc]

Nothing more was expected. The end.

 

Didn't exactly the same thing also happen with Branches of Darkmeyer? So many people dying at Vanstrom that some gravestones didn't show up?

[Alg]

However, when it comes to their own investigation tools, it's like watching a freshman Java programmer struggle creating an array.

BRB getting job at Jagex :mrgreen:

 

The only real change was that they said that they tried. Interested to see how that affects future bugs.

[Saradomin_Mage]

Didn't exactly the same thing also happen with Branches of Darkmeyer? So many people dying at Vanstrom that some gravestones didn't show up?

The issue with BOD and ROTM was that so many graves stacked on the same location, so even if items were under the graves (which they weren't because of some overflow), you still wouldn't be able scroll through the menu and pick them up :P

 

Those that did manage to finally get to their grave pile would find barely any of their items underneath, thanks to said bug.

 

Recently this year, they claimed in their patch notes that they had "fixed" this issue, which caused items to disappear if too many of them were added to the same map tile (this could be used in dungeons to delete the gt, for example).

 

So that's what caught a lot of people by surprise I guess, Jagex believing that they'd rectified this issue (and even spreading out the graves over a large area), but due to whatever unforeseen circumstance this overflow reared its head again and wiped out those gravestoned items.

[stonewall337]

Hi,

 

Firstly, we would like to thank you for your patience and understanding.

 

Although we were able to accurately identify some of the accounts affected, the nature of the bug meant that much of the data required was absent or skewed - this meant that not all legitimate claims could be honoured and bogus submissions may have been incorrectly processed. As such, we have halted the investigation and can regrettably confirm that we will not be returning any lost items.

 

Again, we would like to deeply apologise to those that were affected; the outcome has come as an incredible disappointment to all involved. We'll take away all that we've learned from this, and will do everything within our power to ensure that nothing of the sort happens again.

[qfc]15-16-773-63761737[/qfc]

Nothing more was expected. The end.

 

I used to think that Jagex had a good LoC to bugs ratio in their code, since few breaking bugs ever showed up in their game. However, when it comes to their own investigation tools, it's like watching a freshman Java programmer struggle creating an array.

 

This is pretty embarrassing for their QA team.

 

An idiot must have designed the grave system. So many flaws. Not with the increased time t oget back. With the whole way of how they work.

 

Like I said, Blizzard has much better CS and QA then Jagex, and it shows.

[Sy_Accursed]

Hi,

 

Firstly, we would like to thank you for your patience and understanding.

 

Although we were able to accurately identify some of the accounts affected, the nature of the bug meant that much of the data required was absent or skewed - this meant that not all legitimate claims could be honoured and bogus submissions may have been incorrectly processed. As such, we have halted the investigation and can regrettably confirm that we will not be returning any lost items.

 

Again, we would like to deeply apologise to those that were affected; the outcome has come as an incredible disappointment to all involved. We'll take away all that we've learned from this, and will do everything within our power to ensure that nothing of the sort happens again.

[qfc]15-16-773-63761737[/qfc]

Nothing more was expected. The end.

 

I used to think that Jagex had a good LoC to bugs ratio in their code, since few breaking bugs ever showed up in their game. However, when it comes to their own investigation tools, it's like watching a freshman Java programmer struggle creating an array.

 

This is pretty embarrassing for their QA team.

 

An idiot must have designed the grave system. So many flaws. Not with the increased time t oget back. With the whole way of how they work.

 

Like I said, Blizzard has much better CS and QA then Jagex, and it shows.

 

I wouldn't say Blizzard QA is necessarily better, they just have it easier for two very big reasons:

1) Much bigger budget means larger team and more variety of systems to test on.

2) High system reqs means a smaller field of hardware to get stuff working on.

 

It's easier to spot more bugs early on when you have less possible hardware combinations and a bigger team with more variety of systems in house.

 

It be kind of like saying supermarket employees at one of them massive hundreds of staff stores are better at their job just because there is more products and more tills in the store compared to a small local store with 1 or 2 employees.

 

So yeah they certainly achieve better results, but thats not the same as having a better team because there is a huge disparity between how much QA can be done and the potential for hardware related bugs between the two companies so that Blizzard has a bigger team doing an easier job.

[Quyneax]

Bigger budget = better in this case :P. You can buy quality QA up to a point.

[Patr1ck]

You'd think that with all the new revenue they are gaining from Squealscape they would be able to afford a better QA team. Guess it just shows our money is going right into the pockets of the venture capitalists and not invested in improving the game further.

[Ambler]

You'd think that with all the new revenue they are gaining from Squealscape they would be able to afford a better QA team. Guess it just shows our money is going right into the pockets of the venture capitalists and not invested in improving the game further.

I think making money counts as game improvement for these people. :rolleyes:

Can we make a time machine and go back to the day insight heard about Jagex, and say no?

Anyone?

:(

[Patr1ck]

You'd think that with all the new revenue they are gaining from Squealscape they would be able to afford a better QA team. Guess it just shows our money is going right into the pockets of the venture capitalists and not invested in improving the game further.

I think making money counts as game improvement for these people. :rolleyes:

Can we make a time machine and go back to the day insight heard about Jagex, and say no?

Anyone?

:(

 

If only :angry: My how this game would be different.

[Kaida23]

Can we make a time machine and go back to the day insight heard about Jagex, and say no?

Anyone?

:(

If only :angry: My how this game would be different.

Considering how much money Insight has pumped into Jagex, it would be very different indeed.

[Alg]

Considering how much money Insight has pumped into Jagex, it would be very different indeed.

If Alexa is to be believed (Since people loved quoting it in regards to the game's decline and assuming I'm reading it right), IVP's thing is working. So we'd have a choice between a dead game that we used to like and a living game that we used to like. Either way, we'll complain about how everything sucks compared to the "good old days" :razz:

[Donnie]

Hi,

 

Firstly, we would like to thank you for your patience and understanding.

 

Although we were able to accurately identify some of the accounts affected, the nature of the bug meant that much of the data required was absent or skewed - this meant that not all legitimate claims could be honoured and bogus submissions may have been incorrectly processed. As such, we have halted the investigation and can regrettably confirm that we will not be returning any lost items.

 

Again, we would like to deeply apologise to those that were affected; the outcome has come as an incredible disappointment to all involved. We'll take away all that we've learned from this, and will do everything within our power to ensure that nothing of the sort happens again.

[qfc]15-16-773-63761737[/qfc]

Nothing more was expected. The end.

 

I used to think that Jagex had a good LoC to bugs ratio in their code, since few breaking bugs ever showed up in their game. However, when it comes to their own investigation tools, it's like watching a freshman Java programmer struggle creating an array.

 

This is pretty embarrassing for their QA team.

 

An idiot must have designed the grave system. So many flaws. Not with the increased time t oget back. With the whole way of how they work.

 

Like I said, Blizzard has much better CS and QA then Jagex, and it shows.

 

Jagex does a better job then you know, and a worse job the you can imagine.

 

They do have investigation tools for the real bugs that appear. However they only look out for abusers not victims in their automated systems. Also they have been capable of patching major bugs for a while but choose not to for whatever reason.

 

The grave flaw in this case is caused by too many items in one location causes the ones on the bottom to delete. Its a flaw written deep into their game engine and not just part of graves although graves are horribly written and have a number of problems directly associated with them.

[Trollface]

Considering how much money Insight has pumped into Jagex, it would be very different indeed.

If Alexa is to be believed (Since people loved quoting it in regards to the game's decline and assuming I'm reading it right), IVP's thing is working. So we'd have a choice between a dead game that we used to like and a living game that we used to like. Either way, we'll complain about how everything sucks compared to the "good old days" :razz:

 

http://www.alexa.com/siteinfo/runescape.com shows a significant rise in reach after a massive decline.

 

Guess we're going to have to settle for the lesser of two evils.

[Omali]

They do have investigation tools for the real bugs that appear. However they only look out for abusers not victims in their automated systems. Also they have been capable of patching major bugs for a while but choose not to for whatever reason.

 

The grave flaw in this case is caused by too many items in one location causes the ones on the bottom to delete. Its a flaw written deep into their game engine and not just part of graves although graves are horribly written and have a number of problems directly associated with them.

 

Person 1: Why did I get banned?

Jagex: For scamming another player out of his party hat.

Person 2: Can I get my party hat back?

Jagex: No. We have no way of telling if it was stolen.

[Th e Doctor]

They do have investigation tools for the real bugs that appear. However they only look out for abusers not victims in their automated systems. Also they have been capable of patching major bugs for a while but choose not to for whatever reason.

 

The grave flaw in this case is caused by too many items in one location causes the ones on the bottom to delete. Its a flaw written deep into their game engine and not just part of graves although graves are horribly written and have a number of problems directly associated with them.

 

Person 1: Why did I get banned?

Jagex: For scamming another player out of his party hat.

Person 2: Can I get my party hat back?

Jagex: No. We have no way of telling if it was stolen.

 

Jagex logic ftw