Popular Post MageUK Posted May 9, 2013 Popular Post Share Posted May 9, 2013 The eagle eyed among you may have noticed that we just recently came back from around a 37 hour downtime. This was not planned by us (otherwise we would have told you in advance!), but was due to a hardware failure on our server and our provider being unable to replace it in a timely fashion. On Tuesday evening at around 21:40 UTC, one of the routers at the datacenter was hit with a large DDoS. This attack wasn't aimed at us at all, but rather at the router itself (motives unknown), and along with a few other clients, caused our IPs to stop routing correctly. This was the initial cause of the downtime. Within 5-10 minutes, we were back up again after the router had recovered from the attack and then our primary networking controller on the server physically failed. We have redundancies built in to combat situations like this, and what simply should have happened is that the connection fell back to our secondary networking controller, and the server continued as normal until a hardware replacement could be sourced for our primary controller. What actually happened was that the network connection fell back to our secondary controller, and then within 15 minutes, our secondary controller failed as well, leaving us completely without networking, and in what was, given the chance of these failures, an unprecedented situation. This was diagnosed and our ISP informed us the server would have to undergo a full rebuild as the networking is contained on the motherboard. They completed this pretty quickly (it was diagnosed and rebuilt within 16 hours), but they then informed us that the server room we are located in was full and they were having trouble finding a spot for a new box. This is what took all of the further time, while we were waiting for them to free up space. Eventually they found us a spot and re-provisioned the server, and here we are back again. So, apologies for the downtime, but it was a little out of our control! 22 Link to comment Share on other sites More sharing options...
dTwizy Posted May 9, 2013 Share Posted May 9, 2013 Is there a Tip.it Twitter or something we will be able to get information on next time in case this happens in the future? :) 4 Link to comment Share on other sites More sharing options...
Mercifull Posted May 9, 2013 Share Posted May 9, 2013 Yes there is but on this occasion no notice was posted to it. @runetips Mercifull <3 Suzi "We don't want players to be able to buy their way to success in RuneScape. If we let players start doing this, it devalues RuneScape for others. We feel your status in real-life shouldn't affect your ability to be successful in RuneScape" Jagex 01/04/01 - 02/03/12 Link to comment Share on other sites More sharing options...
Mylez Posted May 9, 2013 Share Posted May 9, 2013 This period without Tip.It was difficult, not gonna lie, I rely on these forums more than I care to admit whilst doing my uni work. 4 Link to comment Share on other sites More sharing options...
PolarBearBlue Posted May 9, 2013 Share Posted May 9, 2013 ^I never knew how much I loved these forums until they went down. I felt empty on the inside. 1 "Goals dont have a deadline." -xxxgod quoting Lady Shahdie [slayer "Essentials"][click pic for main blog][click quote for mini blog][Worthwhile Auras] Link to comment Share on other sites More sharing options...
Sy_Accursed Posted May 9, 2013 Share Posted May 9, 2013 Glad we are back up and running but I have to say it was rather disappointing that with FB and Twitter setup there was virtually no message given out in the interim as to wtf was going on. Admittedly FB got a not eventually but it was near 24 hours in to the issue. Operation Gold Sparkles :: Chompy Kills :: Full Profound :: Champions :: Barbarian Notes :: Champions Tackle Box :: MA RewardsDragonkin Journals :: Ports Stories :: Elder Chronicles :: Boss Slayer :: Penance King :: Kal'gerion Titles :: Gold Statue Link to comment Share on other sites More sharing options...
Hedgehog Posted May 9, 2013 Share Posted May 9, 2013 I had to divert all of my forum time to the HLF :/ Link to comment Share on other sites More sharing options...
nine naked men Posted May 9, 2013 Share Posted May 9, 2013 i warned you not to reveal the wu-tang secret sleep like dead men wake up like dead men Link to comment Share on other sites More sharing options...
bertha Posted May 9, 2013 Share Posted May 9, 2013 Sounds like you were as prepaired as possable...Sometimes sh** just happens.I missed the site too and am glad its up and running. Passes some glue to reattach the hair Im betting some of you lost while waiting =) 1 Link to comment Share on other sites More sharing options...
J36miles Posted May 9, 2013 Share Posted May 9, 2013 Is there a Tip.it Twitter or something we will be able to get information on next time in case this happens in the future? 2 Link to comment Share on other sites More sharing options...
D. V. Devnull Posted May 9, 2013 Share Posted May 9, 2013 Glad to see you guys/ladies back up and running once again. :thumbsup: I hope all of you can catch whoever caused the DDoS and put them in jail for a very long time. :angry: ~D. V. "I missed these forums and their community!" Devnull and normally with a cool mind.(Warning: This user can be VERY confusing to some people... And talks in 3rd person for the timebeing due to how insane they are... Sometimes even to themself.) Link to comment Share on other sites More sharing options...
Cheat Posted May 9, 2013 Share Posted May 9, 2013 Good to have it back. No apology needed for something that was obviously not your fault. Slight apology needed for not letting us know anything through social media. Pedicabo ego vos et irrumaboMinigames: Level 5 in All Barbarian Assault Roles PM me in game or on these forums to play. Over 500 Castle Wars Games with 460+ Tickets. Link to comment Share on other sites More sharing options...
Fallstar Posted May 9, 2013 Share Posted May 9, 2013 Glad it's back. It's only when the forums are down that I realize how often I check them :D 3 Asmodean <3 Link to comment Share on other sites More sharing options...
tripsis Posted May 9, 2013 Share Posted May 9, 2013 Good to have it back. No apology needed for something that was obviously not your fault. Slight apology needed for not letting us know anything through social media. We did post something on Twitter: - 99 fletching | 99 thieving | 99 construction | 99 herblore | 99 smithing | 99 woodcutting - - 99 runecrafting - 99 prayer - 125 combat - 95 farming - - Blog - DeviantART - Book Reviews & Blog Link to comment Share on other sites More sharing options...
Cheat Posted May 9, 2013 Share Posted May 9, 2013 My apoligies then it must've gone up after I checked - in that case you're all wonderful :) Pedicabo ego vos et irrumaboMinigames: Level 5 in All Barbarian Assault Roles PM me in game or on these forums to play. Over 500 Castle Wars Games with 460+ Tickets. Link to comment Share on other sites More sharing options...
muggiwhplar Posted May 9, 2013 Share Posted May 9, 2013 Got on TIF this morning, thinking, "Man I haven't been on here for 2 days. It's gonna take a while to catch up on all the posts I haven't yet rea-- oh." 2 Link to comment Share on other sites More sharing options...
Ammako Posted May 10, 2013 Share Posted May 10, 2013 Whoa, what are the chances of both networking controllers to physically fail within such a short time? 1 Link to comment Share on other sites More sharing options...
D. V. Devnull Posted May 10, 2013 Share Posted May 10, 2013 Got on TIF this morning, thinking, "Man I haven't been on here for 2 days. It's gonna take a while to catch up on all the posts I haven't yet rea-- oh."I read this and wanted to burst out laughing. I know exactly the feeling. Any chance you'd also double-take and go "Wait, what?" :huh: Whoa, what are the chances of both networking controllers to physically fail within such a short time?I think Peter would agree with me saying "Ridiculously Remote"... :geek: ~D. V. "Just my mental $0.25, curiosity included..." Devnull and normally with a cool mind.(Warning: This user can be VERY confusing to some people... And talks in 3rd person for the timebeing due to how insane they are... Sometimes even to themself.) Link to comment Share on other sites More sharing options...
Kaida23 Posted May 11, 2013 Share Posted May 11, 2013 Whoa, what are the chances of both networking controllers to physically fail within such a short time?I think Peter would agree with me saying "Ridiculously Remote"... :geek: This is where our provider's sales people start trying to sell us backups for our backups, right? :lol: Check out my blog to read the Adventures of a Big Damn (F2P) Hero. THE place for all free players to connect, hang out and talk about how awesome it is to be F2P. So, Kaida is the real version of every fictional science-badass? That explains a lot, actually... Link to comment Share on other sites More sharing options...
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