The problem was the lack of input players were putting in. EOC didn't have to happen if players were much more constructive in criticism, or it could have been much batter. They saw the update was going to happen and immediately put it down. EOC was forced because Jagex wanted to prove whiners wrong. And as bad as that is, players are as much to blame. It's a two way street. You could say Jagex was ignoring the player base or what have you, but honestly I expected as much when constructive criticism is drowned by "OMFG! THIS [cabbage] SUCKS!" Mod Mark did let players put in input, but the players weren't willing to help. So he sorta punished a lot of people, including those willing to help out. Thus you have you mistakes... Could have been a better update if the community was a bit more positive and willing to actually beta test.
Im sorry, but there were countless threads against it. They were very ignorant and listened only to the feedback they wanted to hear.
And "proving the whiners wrong" they only proved them right.
You cant blame the players when Jagex did nothing but throw them aside. We had NO input in the core of the system. Only tweaks. And even then if they are listened to thats a rare sight.
Theres alot of people that are constructive. You just choose to look at the ragers. Remember even for the people for it. They are whinny against the people who hate it. That also works both ways.