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Every time I close the RS client it causes my graphics driver to crash and the whole computer screen to go black. I've run scans twice with AVG Free antivirus, Spybot Search and Destroy, Spywareblaster, and Malwarebytes Anti-malware and they have all turned up nothing.

 

I also deleted my jagex cache files to no avail as well as updating windows with all of the updates except for bing desktop/toolbar. 

 

Anyone else having this issue/know of a fix?

 

P.S. My apologies if this is the wrong forum and if it is I would appreciate any mod moving it to where it belongs :)


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Armadyl Drops : 4 Hilts; 3 Chestplates; 2 Chainskirts; 1 Helmet; 1 Buckler; 2 Shard 1; 2 Shard 2; 1 Shard 3

Nex : 1 Zaryte Bow

Kalphite King : 1 Drygore Rapier ; 1 Drygore Longsword : 1 Drygore Offhand Rapier : 1 Drygore Offhand Longsword

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Check the website for your graphics card for new drivers.

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Check the website for your graphics card for new drivers.

 

All drivers are up to date. Still having the same issue.


witchynosaur.png

Armadyl Drops : 4 Hilts; 3 Chestplates; 2 Chainskirts; 1 Helmet; 1 Buckler; 2 Shard 1; 2 Shard 2; 1 Shard 3

Nex : 1 Zaryte Bow

Kalphite King : 1 Drygore Rapier ; 1 Drygore Longsword : 1 Drygore Offhand Rapier : 1 Drygore Offhand Longsword

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Check the website for your graphics card for new drivers.

 

All drivers are up to date. Still having the same issue.

 

 

Try running CMD in Administrator, type in the following "SFC /SCANNOW"..

 

It is a selfcheck scan that checks the core system itself for corrupted files and whatnot. Also fixes them if possible.

I had some problems myself and was told to run this, it solved my problem ="D

Our deepest fear is not that we are inadequate. Our deepest fear is that we are powerful beyond measure. It is our light, not our darkness that most frightens us. We ask ourselves, 'Who am I to be brilliant, gorgeous, talented, fabulous?' Actually, who are you not to be?~ Marianne Williamson

 

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Guest Smelly Paws

 

Check the website for your graphics card for new drivers.

 

All drivers are up to date. Still having the same issue.

 

Just checking that you've not relied on Windows doing the drivers for you as that doesn't work on mine.  I had some graphics issues so went directly to the website (asus in my case) and downloaded the drivers directly from there.  Sorted my problem out.

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Check the website for your graphics card for new drivers.

 

All drivers are up to date. Still having the same issue.

 

 

Try running CMD in Administrator, type in the following "SFC /SCANNOW"..

 

It is a selfcheck scan that checks the core system itself for corrupted files and whatnot. Also fixes them if possible.

I had some problems myself and was told to run this, it solved my problem ="D

 

 

Trying this now. Will edit later.

 

 

 

 

Check the website for your graphics card for new drivers.

 

All drivers are up to date. Still having the same issue.

 

Just checking that you've not relied on Windows doing the drivers for you as that doesn't work on mine.  I had some graphics issues so went directly to the website (asus in my case) and downloaded the drivers directly from there.  Sorted my problem out.

 

 

The one that windows said was the best matches the most current one on the drivers website


witchynosaur.png

Armadyl Drops : 4 Hilts; 3 Chestplates; 2 Chainskirts; 1 Helmet; 1 Buckler; 2 Shard 1; 2 Shard 2; 1 Shard 3

Nex : 1 Zaryte Bow

Kalphite King : 1 Drygore Rapier ; 1 Drygore Longsword : 1 Drygore Offhand Rapier : 1 Drygore Offhand Longsword

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Tried the scan. Still no success.


witchynosaur.png

Armadyl Drops : 4 Hilts; 3 Chestplates; 2 Chainskirts; 1 Helmet; 1 Buckler; 2 Shard 1; 2 Shard 2; 1 Shard 3

Nex : 1 Zaryte Bow

Kalphite King : 1 Drygore Rapier ; 1 Drygore Longsword : 1 Drygore Offhand Rapier : 1 Drygore Offhand Longsword

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Guest Smelly Paws

Clearing cache and re-installing the client worked for me.

 

Although this was directed at another issue, this might solve your problem.

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I do not think this is jagex related at all even..

Our deepest fear is not that we are inadequate. Our deepest fear is that we are powerful beyond measure. It is our light, not our darkness that most frightens us. We ask ourselves, 'Who am I to be brilliant, gorgeous, talented, fabulous?' Actually, who are you not to be?~ Marianne Williamson

 

For account help/issues, please follow this link:

Account Help

. If you need further assistance, do not hesitate to PM me or post here.

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It certainly sounds like a graphics issue rather than anything else (either drivers or hardware)

 

Having said that, it could be worth updating your version of java: http://www.java.com/en/download/index.jsp

 

Does it crash regardless of whether you set the renderer in the options to direct x / open gl / software?

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It certainly sounds like a graphics issue rather than anything else (either drivers or hardware)

 

Having said that, it could be worth updating your version of java: http://www.java.com/en/download/index.jsp

 

Does it crash regardless of whether you set the renderer in the options to direct x / open gl / software?

 

Yes it will cause the graphics card to crash regardless of directx/open gl/software, and I do not have java installed on my computer. That's why I play on client and not in browser. It just hadn't been doing it at all until about a week ago and I've been playing on client for almost a year now. I'll try flat out reinstalling the client today and will edit if that works.

 

EDIT

 

As of yesterday this issue stopped presenting itself through no actions of my own. Thanks to all for your advice.


witchynosaur.png

Armadyl Drops : 4 Hilts; 3 Chestplates; 2 Chainskirts; 1 Helmet; 1 Buckler; 2 Shard 1; 2 Shard 2; 1 Shard 3

Nex : 1 Zaryte Bow

Kalphite King : 1 Drygore Rapier ; 1 Drygore Longsword : 1 Drygore Offhand Rapier : 1 Drygore Offhand Longsword

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