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What are your general opinions towards Jagex.

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This thread is made to continue a discussion from another thread. What are your thoughts on how Jagex and their extended customer service (forum mods etc) deal with different situations such as serverside disconnects, scams and account hijackings?

 

It should go without saying to remain respectful of other's opinions.


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[2:21:46 PM] Baldvin | Leik: these comp reqs are so bad

[2:22:36 PM] Arceus Dark: Time to get...req'd?

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I honestly think they do a good job. The RS community is no easy one to handle. And certainly Jagex have their failures, just like any company and any person does. Most of the time though they give us the information needed, and in my personal opinion rather quick though. There's most often a post up on the forums just a couple of minutes after serious errors of different kinds with the game. What they could get better on though is posting these sort of things up faster on the main page though. Not everyone knows about even the existence of the forums, and don't know where to look for updates on server crashes etc.

 

As for Player and Forum Mods, I have had only positive experiences of them myself. Of course I had heard some bad stuff about them (most of it coming from this forum actually), but yeah, in general I trust these players. I have quite a few good friends in RS who also happen to be P Mods. I therefore know that the status as a P Mod is not something you just 'get'; You need to earn it.

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Add me if you so wish: SwreeTak

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Pretty okay, but since they can't really predict all server-side disconnects in advance, they should focus on making it so people don't get penalized by server disconnection which they have no control over.

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How can they do this and avoid favoritism?

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[2:21:46 PM] Baldvin | Leik: these comp reqs are so bad

[2:22:36 PM] Arceus Dark: Time to get...req'd?

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An overhaul to the death system would be a start.

Making it so you don't instantly lose all but 3 items on death, implement a different penalty.

 

The thing with the death system is that you drop all but 3 items on death, no matter how much the lost items are worth.

 

So let's say Jagex's servers unexpectedly go down for an hour while you were are KK.

Let's say you also ended up losing an off-hand drygore rapier and a Torva full helm. You lost ~60m for something completely out of your control and they only thing you can do is go back to moneymaking for 20 in-game hours (which could take you days or weeks, depending on how much you usually make per hour and how long you can play per day.)

 

I don't know if they would be able to implement a check to see if the servers were down, and if they were then the player loses nothing or something.

 

But if they can't do that, then implementing a less harsh penalty (such as losing ~2m in repairs or something instead of 60m worth of gear) would be nice as well. Not sure how they would calculate the amount however.

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That makes sense. The current death system worked when equipment was cheap enough (even then, rewarding griefers was kind of bad), but nowadays it's basically punishing you for things that are entirely out of your control and will set you back much farther than a set of lost rune or a warspear would.

 

Perfect way for them to standardize a repair system, actually. It's something most of the other big MMOs do with death, I think, but in this case it's a much-needed improvement.

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More or less content because I've done all the "hard" work (heavy quotations there) and now I don't really have to aim for anything. Any amount of free time on RS isn't taken up by mindless grinding because I don't necessarily need to anymore. But this also means that since I don't really have anything to set my sights on but new content, I'm harsh on it. After all the new content is the only thing I have to anticipate.

 

It doesn't mean I'm exactly expecting every update to give me hours of things to do each time its released. But I'm far less likely to ignore flash-in-the-pan updates because I don't really have anything else left to do in the game that appeals to me. I've reached my end of the game and I don't want to quit yet because I'm holding out a vain hope that something down the line will bring back the magic that I experienced throughout my childhood, which is impossible for me to believe and impossible of me to expect. The game grew and evolved into that experience exclusively for those who are still trekking down that road of exploration and activities. It's just not made for someone like me.

 

So knowing that, I'm sort of content. Not exactly happy with them and the game (they're inseparable in my mind) but not exactly unhappy enough to quit even though I really should at this point. Their choice to keep pushing the line with acceptable microtransactions is completely expected and what all of us were saying would happen and will continue to happen, but they don't listen. That will always be a sore spot, so they can go [bleep] off right there for that alone.

 

But I guess you could say I'm just waiting for the time to run out on the clock.


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I've gotten the idea that Jagex's leadership sucks.

 

And that they don't pay very well.

 

I wouldn't work for them.

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Do you think something like a death confirmation screen could be utilized? "You have died. After you respawm *explanation of grave mechanics*" then a button to continue


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[2:21:46 PM] Baldvin | Leik: these comp reqs are so bad

[2:22:36 PM] Arceus Dark: Time to get...req'd?

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I think Jagex needs to have some actual respect for the people who do game design and also either commit to being open about having to be enslaved by shareholders or start being concerned about their future


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In some ways I think the entire death mechanic is sorely out-dated.

I mean other than 'hardcore' or 'survival' modes how many games actually penalise you for dying to any great extent?

 

To me a logical step would be looking to make all wieldable safe-on-death and only subjecting other items (notes, food, potions etc) to potential loss.

 

Heck you could even tie it in with the grave system Grave X makes it so you do not drop equipment up to value/level Y plus saves Z items from your inventory.

Then the Dwarf King Grave can be saving like right up to lvl 99 gear plus say 20 inventory slots.

 

If they want to maintain the idea of losing out a fair bit to death they could still keep it so dying makes degradable loses a portion of charge even when saved or move to a 'time to respawn' type mechanic where the time increases for consecutive deaths (e.g. die once and you are a ghost with a limited range around your grave for 1 min, die 2 times in a row and your stuck for 5 mins, die 5 times in a row and your stuck for 15 mins or something etc.) Could also use this to feed in to new mechanics e.g. revivals for team bossing in place of grave blessings.

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In some ways I think the entire death mechanic is sorely out-dated.

I mean other than 'hardcore' or 'survival' modes how many games actually penalise you for dying to any great extent?

 

To me a logical step would be looking to make all wieldable safe-on-death and only subjecting other items (notes, food, potions etc) to potential loss.

 

Heck you could even tie it in with the grave system Grave X makes it so you do not drop equipment up to value/level Y plus saves Z items from your inventory.

Then the Dwarf King Grave can be saving like right up to lvl 99 gear plus say 20 inventory slots.

 

If they want to maintain the idea of losing out a fair bit to death they could still keep it so dying makes degradable loses a portion of charge even when saved or move to a 'time to respawn' type mechanic where the time increases for consecutive deaths (e.g. die once and you are a ghost with a limited range around your grave for 1 min, die 2 times in a row and your stuck for 5 mins, die 5 times in a row and your stuck for 15 mins or something etc.) Could also use this to feed in to new mechanics e.g. revivals for team bossing in place of grave blessings.

 

Sounds like a great idea to me. I agree with what has been said earlier in this thread: Many times the death of a player is not that player's fault, but the server going down or something along those lines. 


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Add me if you so wish: SwreeTak

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Servers going down cannot kill a player.

If a server dies thats it, everything ceases, you are not in combat and you cannot die.

 

Server lag could kill ya, but a crash cannot.

The death vs server crash thing only causes lose when you die BEFORE the server goes down, thereby meaning you have a grave up when it crashes as the grave (and its contents) are lost to the crash.


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Operation Gold Sparkles :: Chompy Kills ::  Full Profound :: Champions :: Barbarian Notes :: Champions Tackle Box :: MA Rewards

Dragonkin Journals :: Ports Stories :: Elder Chronicles :: Boss Slayer :: Penance King :: Kal'gerion Titles :: Gold Statue

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Server crashes aren't really instantaneous though, there's usually this unresponsiveness that precedes it, giving you a chance to watch your character die before the server goes down.


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In real life MMO you don't get 99 smithing by making endless bronze daggers.

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Servers die slow and painful deaths

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their player to server interaction is pretty faulty anyway, they treat the player like a criminal who can't stay logged in for more than five minutes of inactivity, but have every inconvenience in the system pointed straight at our heads all the time while insisting that being browser based and using java is worth it, while only pursuing alternatives like html5


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On the whole, I think fairly highly of Jagex. Which is not to say that I have criticisms of them and their tactics, but it is to say that I think they’ve made a good game, and I think they monitor it fairly well. 

 

That said, I think the days of PMods and Forum Mods are numbered, and they should be slowly removed from the game. There simply isn’t the player-base in the game anymore. Furthermore, there is a lot more electronic supervision being conducted in-game, and everyone now has the ability to report other people for general rule breaking and what-not.

 

That said, I can honestly say that I have not seen a bot in ages. Mind you, I’ve seen a few people account-sharing, but I figure Jagex will nail those losers soon enough.

 

:rolleyes:


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Do you think something like a death confirmation screen could be utilized? "You have died. After you respawm *explanation of grave mechanics*" then a button to continue

If there was a confirmation screen that absolutely waited for the player to directly click "respawn" before dropping the items in a gravestone, that could be effective for many cases.

The only problem is if the player manages to log back in, respawn, then get disconnected again after that point.

 

They could also simply make it so gravestone timers wouldn't be running while logged out, for one.

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This thread is made to continue a discussion from another thread. What are your thoughts on how Jagex and their extended customer service (forum mods etc) deal with different situations such as serverside disconnects, scams and account hijackings?

 

It should go without saying to remain respectful of other's opinions.

 

Liars with false promises and if held by word; incompetence.


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I'm sort of indifferent. As a company I think they do alright. Pretty hard to avoid favoritism and corruption in my opinion.


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Divination addict

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I don't know about that, they've gone for years with hardline stances, stuff changed though


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I'm honestly surprised they've managed to not run the company straight into the ground, full throttle ahead. I'm torn between whether that's because most of the player base is addicted or if Jagex has a hint of intelligence somewhere in the company.

 

They don't seem to have any actual game designers. Very little thought is actually put into how certain things will play out (see: all the minigame failures recently where one side is completely unfun to play or is completely unbalanced)

 

That's a tell-tale sign of having no game design. It's just "oh that sounds fun! Let's throw it in!" - only to later find out it isn't fun at all because the lack of game design makes the game pretty much unplayable, even if you weren't trying to boost it.

 

The updates time and time again seem to not care about the longetivity of the game - and hopes to ride off Runescape's terrible PvM system by rushing people into end-game so they can do endgame PvM.

 

They gave a huge middle finger to their veteran players and only give just enough shits about us to get us to shut up and keep playing (see: Elf City being max/comp centric) 

 

 

 

 

Regardless of all of this - I don't see Jagex/Runescape dying anytime soon. I still play the game (I find the bits and pieces I can actually enjoy and just stick to those). But I think Jagex is one of the most idiotic "succesful" companies and I'm genuinely impressed they haven't somehow [bleep]ed it all up. If most any other company made the mistakes on the same level as Jagex, they'd be out of business within 6 months.

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現実とうひを繰り返してもうそうしてんだ

 

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Jagex is horribly run and they have made this game with a bugger load of flaws, but even so, they have undeniably made one of the most enjoyable and expansive games I'll ever play. 

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