Hey guys, as some of you know my main account got banned for allegedly botting in 2014. The biggest issue is that I wasn't botting, nor have I ever botted. There are two things which I believe could have triggered a false positive, but unfortunately Jagex simply form-letter declined the appeal after 6+ months.
The first which I thought was the original problem was simply clicking to stay logged in. A simple right click is all that is needed to stay logged in when fishing at rocktails. With porters, urns, and lobsters a trip of ~4'ish hours can be setup easily where all you need to do is click every ~4.5 minutes when a pool of rocktails is up, and move to a new pool when one dies.
So since this was during the 2 weeks after WoW had the newest expansion, I was playing WoW on my main monitor, and just right-clicking to keep from logging out. That is one thing which I think could have triggered a false positive.
The other, something I just recently learned, is that VPNs can cause issues. I know at one point in the past I used Hola unblocker to watch Archer on the UK Netflix before it was available in the US, but since this was 1.5 years ago I don't know if I was using it at the time. I have a skype conversation from around this period telling a friend about it (so that Pandora would work in Canada) but again, I don't recall exactly what time. Still, its possible that a VPN caused an issue.
In any system, a false positive is bound to occur. As such, I was wondering if anyone knew of a way to get a Jmod's attention directly. It'd be nice to get my old account back, especially since I'd not done what I was banned for (nor anything ban-worthy honestly, prior to that I had never had an offense against my account).
I'll forestall the inevitable "Jagex's system is good and doesn't ban people who aren't botting. You must have been botting." First, I've heard it before. Obviously as there is no way to prove otherwise the only actual evidence I can provide is my word and my side of the story. After all, one can't prove a negative.
What I can say is this: No system is perfect, and false positives must be considered and accounted for in any system. As this is the case here, I'd like another consideration rather than the simple form-denial of my original appeal. Next, for what its worth I'd had a rather clean RS history. No black marks, no botting, and I have people who can vouch for honesty. (Manafi loaned me ~300m (don't remember exactly how much) to buy spider leg after I got an eye to make a staff. Sold the staff and paid him right back instead of running off with that cash).
TL;DR, is it possible, and if so how, to get the attention of a Jmod for the purposes of getting an account with a false ban on it unlocked? I know that Jagex CS is better than it has been in the past, so perhaps now someone who'd actually listen is available.
Let me know. I'm all ears at this point.