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account payment problem

GriD
in Help and Advice

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so i live in canada and i tried to phone but that didnt work. the phone thing is surfpin and it doesnt work in canada. then i used bank interact email thing. said it cost 8.41 but the least i could send was 10 dollars. send 10 dollars and made the interaction and now theres 10 dollars less in my bank. said on rs site i will be emailed when the interation is processed. 10 minutes has passed and its not processed. is this normal wait time? am i out money?

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