DVD drive not working

[bartoron]

My DVD drive hasn't been able to read disks for about the past year or so, and I haven't been able to fix it. It's a LITE-ON 16X DVDÃÆââ¬Å¡ÃâñR DVD Burner (model number SOHW-1693S). Today I downloaded the firmware for the drive from the Lite-On website, but when I try to install it it gets this error message:

 

 

 

 

 

 

I'm 100% sure that I have the right drive, but the fireware update [Caution: Executable File] doesn't seem to think so. :| In the device manager the drive shows up as this:

 

 

 

 

 

 

There are several odd things about this. First of all, the drive name at the top is nothing like it should be. Second, it says that this is a SCSI drive, but it's actually an IDE drive. o__O

 

 

 

So, anyone know what the heck is wrong with this stupid drive? :(

[ClareJonsson]

Well that does look like a conundrum you got there.

 

 

 

So if I am right, your CD-ROM is plugged into an IDE port internally in your PC?

 

 

 

If so I wonder if either the firmware on the CD-Rom has gotten corrupt or has the device got a hardware failure?

 

 

 

Have you tried starting up in safe mode and removing the device driver and rebooting?

 

 

 

I have also seen the drivers for certain devices become corrupt, and also the repository for driver restore becoming corrupted too. The last time that happened the OS was so badly damaged that a re-install from scratch was the best option.

 

 

 

Did you every try going back to an earlier restore point. I doubt this will help though as you said it hasn't been working for a year, and I bet you done loads to the system during this time.

 

 

 

Have you looked at what the BIOS reports the CD-Rom as? And have you tried to boot off it?

[bartoron]

Well that does look like a conundrum you got there.

 

 

 

So if I am right, your CD-ROM is plugged into an IDE port internally in your PC?

 

 

 

If so I wonder if either the firmware on the CD-Rom has gotten corrupt or has the device got a hardware failure?

 

 

 

Have you tried starting up in safe mode and removing the device driver and rebooting?

 

 

 

I have also seen the drivers for certain devices become corrupt, and also the repository for driver restore becoming corrupted too. The last time that happened the OS was so badly damaged that a re-install from scratch was the best option.

 

 

 

Did you every try going back to an earlier restore point. I doubt this will help though as you said it hasn't been working for a year, and I bet you done loads to the system during this time.

 

 

 

Have you looked at what the BIOS reports the CD-Rom as? And have you tried to boot off it?

 

 

 

An earlier restore point wouldn't help, since I periodically delete all of my old restore points except for the most recent one. I'll try uninstalling whatever driver I have at the moment in safe mode and then re-installing it. Thanks for that tip. ;)