Question about being banned!!

[darkacid]

One of my friends got hacked and while the hacker was on his account he broke rules and got all 8 warnings in 1 day. All the offenses happened on the same day. Jagex banned his char and while the hacker still had control of the char used all appeals. My friend would like to if there is any way to get his character back. His record of misconduct was completely clear until the day he got hacked.

[baron8000]

seeing how one of Jagex's biggest premises in banning and customer support is "we have proof you were in control of the account" then your friend may have a choice if he can prove other wise

 

 

 

 

 

 

 

does your friend play from a regular, static ip?

 

 

 

does he play at a regular time?

 

 

 

 

 

 

 

if he does, tell him to mention so in his report, and draw jagex's attention to the fact it was different

 

 

 

 

 

 

 

apart from that i really cant think of anything else, but this topic does deserve a bump

[ddaanniiellh]

A similar thing happened to me :( , just that it was only 1 thing and i didn't get banned, and I hope that your friend manages to appeal to get it back