Second Month (membership) Not Credited

Hey all,

I've a serious problem! Please read this e-mail below! Is my English so extremly bad that he is not abled to understand me? :| If so, how can I explain my problem better? Please help me :P

Update: Contacted Jagex (again)

http://forum.tip.it/viewtopic.php?p=3891938#3891938

 

 

 

Hi,

 

 

 

 

 

 

 

That is fine. It will not make a difference on the transfer.

 

 

 

 

 

 

 

Ed

 

 

 

 

 

 

 

Customer Service Department

 

 

 

Internet Payment Solutions, Inc.

 

 

 

"PayByCash.com"

 

 

 

 

 

 

 

*********** REPLY PARTITION ***********

 

 

 

 

 

 

 

Dear Sir/Madam,

 

 

 

 

 

 

 

Please accept my apologies for my bad English, which probably coused a

 

 

 

confusion in my previous e-mail. I will try to explain again, as good

 

 

 

as I can to describe this problem.

 

 

 

 

 

 

 

Recently I've subscribed for the MMROPG Game RuneScape membership. The

 

 

 

website of PayByCash told me to transfer ?11,58 for the two months of

 

 

 

membership. Accidentally I've transfered ?11,54 - Which is ?0,04 to

 

 

 

few. Now I've only got one month of membership instead of the two

 

 

 

months that I subscribed for.

 

 

 

 

 

 

 

I'd like to know how to get this solved. How can I get my second month

 

 

 

active too? By sending the remaining ?0,04? Or is there an other

 

 

 

solution to solve this problem? The details of my subscription:

 

 

 

 

 

 

 

(Subscription Information - Received by e-mail after subscribing)

 

 

 

 

 

 

 

Your Order ID is: hidden

 

 

 

Service or Product: Runescape by Jagex Software

 

 

 

Subscription: 2 Month Subscription

 

 

 

Account Name: nrzonline

 

 

 

 

 

 

 

The previous reply by Ed replyed the following:

 

 

 

"4cents is not worth the trouble. It will not cause a delay in payment

 

 

 

at all."

 

 

 

There has been no delay or what so ever, my second month just did nog

 

 

 

get credited deu to paying 4 cents to few. My first month was

 

 

 

activated soon after the payment was made. So I only have one month

 

 

 

instead of two. I hope that this e-mail clears out my problem. Once

 

 

 

again, sorry for my bad English, whick probably coused this confusion.

 

 

 

(Or am I confused? Which is possible too!)

 

 

 

 

 

 

 

Looking forward to hearing from you soon.

 

 

 

 

 

 

 

Yours faithfully,

 

 

 

Edwin ter H.

 

 

 

 

 

 

 

-----------------------------------------------------------------

 

 

 

Quote PayByCash Customer Service :

 

 

 

-----------------------------------------------------------------

 

 

 

 

 

 

 

[Verberg aangehaalde tekst]

 

 

 

> HI,

 

 

 

>

 

 

 

> 4cents is not worth the trouble. It will not cause a delay in

 

 

 

> payment at all. We will email you as soon as the payment clears to

 

 

 

> us. Let us know if you have any other questions.

 

 

 

>

 

 

 

> Ed

 

 

 

>

 

 

 

> Customer Service Department

 

 

 

> Internet Payment Solutions, Inc.

 

 

 

> "PayByCash.com"

 

 

 

>

 

 

 

> *********** REPLY PARTITION ***********

 

 

 

>

 

 

 

> Dear Sir/Madam,

 

 

 

>

 

 

 

> Lately I've subscribed for a two-month membership of the game

 

 

 

> Runescape. I had to transfer ?11,58 to PayByCash. Though, I made a

 

 

 

> mistake, by transferring ?11,54. Which is ?0,04 to few. Now I only

 

 

 

> have one month of Runescape membership instead of the two months I

 

 

 

> wanted. Can I send the remaining ?0,04 to get my second month

 

 

 

> activated? Or is there an other solution to get this issue solved?

 

 

 

> Thank you in advance!

 

 

 

>

 

 

 

> (Subscription Information - Received by e-mail after subscribing)

 

 

 

>

 

 

 

> Your Order ID is: hidden

 

 

 

> Service or Product: Runescape by Jagex Software

 

 

 

> Subscription: 2 Month Subscription

 

 

 

> Account Name: nrzonline

 

 

 

>

 

 

 

> Looking forward to hearing from you soon.

 

 

 

>

 

 

 

> Yours faithfully,

 

 

 

> Edwin ter H.

 

 

 

Does anybody know why that Ed is not understanding me??

Try contacting Jagex instead of the PayByCash people.

Yea that is what my brother said to. But Jagex told me to contact PayByCash.. Two of the official Mods told me that! PayByCash only arranges the transfer, so I found it strange already.. But allright.. I'll keep trying at jagex now.. But only 400 characters.. :wall:

It looks like he's trying to say that the 4 cents doesn't matter yet you haven't received your second month so apparently it does...but its only been a day apparently, why not give it a day or two? :ohnoes:

It's been 10 days ago ;) And I still do not have my second month of membership..

Tell Jagex that PayByCash will not let you send the remaining 4 cents, and if you could how you would only send that little bit of money to add to what you already sent.

If the Jagex staff guy is an idiot and says "we are not responsible, or sort it out with paybycash" threaten to sue for them stealing your money and demand a refund. Then you will get at least some guy who gets more than minimum wage an hour to help you.

 

 

 

Hey,I've been contacting Jagex AND PayByCash for a while now. It's beginning to bother me. PayByCash is not willing to help me, and neither is the Jagex staff. I find this really offensive, by refusing to help me, or even really listening to me. Please, help me out by getting my second month membership activated where I payed only ÃÆââââ¬Ã¡Ãâì0,04 to few for. PayByCash won't help. Do not forward me to PBC..