I am not sure if this is the correct section so please move if it is not. Here is my story, in December of 2004 I was involved in a motorcycle accident that left me in a coma from a fractured skull. Almost a year and a half later, I woke. It has taken me two years to get where I am at now, walking, talking, eating, doing everything normal by myself. I am however stuck in the house all day as I injured my back as well and suffer from chronic pain, I am legally disabled. Since I have not got much of a choice on what to do with my fun, I wanted to play runescape again. I could not remember my passwords, so I sent in recovery for them, and was succesful in recovering both accounts. However, both are disabled, and are in the redzone. one of my accounts actually had an appeal written in May 2004, which I was comatosed at the time, so obviously someone had illegal access to my account. I have no way of contacting Jagex/Runescape to explain any of this to them, and submit a legit appeal. I am now consulting whether or not to involve my lawyer as I have put many hours, and have paid over $180 in Membership subscriptions alone. I am astounded at how I am being treated, and I cannot even contact them... I need advice on what step to take from here, or if there is any way possible of even contacting Jagex to explain what has happened. Frankly, I am so angry with my account being disabled as I was going through the roughest time of my life, and still am suffering, now I have to accept the fact that I have been ripped off by a game I used to 'love'. How do I contact them, or should I just have my lawyer do it? for them to disable a persons account while they themselves are disabled would be a nice lawsuit.