Dementor2468

Okay so far I've been using Tip.It to help me with the quest. But now I'm stuck. On the part of the quest when it says I need to find the lost silverware it says I need to search the first crate at the H.A.M. entrance. I've found the entrance, but when I search the crate, I don't find anything. I've logged out and came back in but the same thing still happens. Can someone please help me?