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GottaGetDownOnfriday

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Posts posted by GottaGetDownOnfriday

  1. Today was my second day of training at a Verizon Wireless call center. I got to Y-jack and listen to other people handle calls for two hours. Calls ranged from two minutes to one which was 45 minutes long. It was interesting to see what happens behind the scenes. Now I understand why it takes Blizzard call centers a long time.

    Would you say the 45 minute call was from a legit problem or complete incompetence of the customer?

     

    The customer had an issue where whoever initiated the customer's plan, they did three separate plans instead of a family. The customer support agent had to get in contact with tier 2 billing to get authorization to re-setup the customer's account. The authorization involved the agent walking the customer thorough faxing the required information to us to be processed. Yes it was a legit problem. The customer was on hold for maybe 45 seconds overall while the agent contacted the distributor.

  2. Today was my second day of training at a Verizon Wireless call center. I got to Y-jack and listen to other people handle calls for two hours. Calls ranged from two minutes to one which was 45 minutes long. It was interesting to see what happens behind the scenes. Now I understand why it takes Blizzard call centers a long time.

  3. Today was my first day of training for a Verizon Wireless call center. After some monotonous introductory material from the instructor, it got interesting. We got to tour the building and listener to current customer care consultant's calls. My instructor didn't listen to any of them ahead of time so it was interesting when the agent's call we listened to contained a lot of vulger terms.

     

    I look forward to after my six weeks of training when I can finally take calls. I have been practicing my intro so I will sound professional. You have to say "Welcome to Verizon Wireless, my name is ________. Can I get your first and last name?" when you first pick up the phone.

  4. Life is supposed to end in a year and 11 months, Why not live it up? :P

     

    Today I started working on a 2d game engine. My goal is to create a replica of "Zelda: A Link to the Past" in Java.

  5. I have bought a couple of domains from Godaddy.com (nullbrain.com being my current active one). Basically you choose a domain and if it is available, you will be able to buy it. Some domains cost more based on key words in the domain name. Some sites sell domains for more, but offer services such as information protection, hosting, etc. Keep in mind, without information protection, anyone can access information about you such as your name and phone number by performing a whois lookup on your domain name. Typically when you choose a domain name you would use ".com" as an extension. The ".com" extension is the most known worldwide. Here is a site which explains more about domain names.

     

     

    Domain parking is mainly used to reserve domain names for later use or to prevent people from copying your website name. If I wanted to, I could reserve nullbrain.org, nullbrain.net, etc. Usually when you park a domain, you can specify if you want it to redirect to a specific URL or you can have it display a default page.

     

     

    I hope this helps with your questions.

  6. After a hard drive failure and losing over 900,000 lines of code (approximately), I have started on a new project. I am working on a basic mmo server in java. I will attempt to use DatagramPackets to communicate data between client and server. I am in the planning phase right now. I am planning out what will happen where and doing some pseudo-code.

    What on earth were you writing that took 900k lines of code?

     

     

    Between my main projects, it added up to over 900k lines of code. Sorry if my previous statement caused any confusion. Has anyone used Dropbox before? It looks like a good way to backup things.

     

    I have done some starter code to test a few things.

     

    In my main Server class, every time a connection request is made, the Server will check a list of Clients to see if the user is already authenticated with the server. I am working on a database class now which will handle pulling data from a MYSQL server.

     

    I am still deciding how exactly I will perform and test the mechanics of the server. I would pretty much have to have a game already made to do much of anything. I will probably throw a quick snake game together and use that to test things out.

     

    What I plan on doing is sending numerical codes which the client can translate into commands. For example, as a move command, the server would send "playername 001 3 4". The 001 would tell the clients NEAR location 3,4, that playername moved to x-value 3 and y-value 4 in the game. There is no need to tell players that aren't even near playername that it is there. When the client moves, it would send ("clientID authkey 001 3 4"). The server would check to make sure the authentication key was valid for the client id and broadcast the clients position to users near 3,4 that playername moved there.

     

    I am still brainstorming this. If anyone has any ideas, feel free to let me know.

  7. I decided to give up on this chick im chasing. As much as I want her, shes still infatuated by her ex and I know if I personally make a move she'll say "no sorry, Im still confused". so basically its up to her desision, guess I might as well send myself back to square one for 2 more years.

     

     

    Have you thought about staying single? Dating isn't for everyone. I'm single and enjoy it very much. I hope whatever you decide to do works out.

  8. Over the past week I got 1-525 mining, levels 65-78 on an alt, made 4k gold for artisan riding, got all of my gear to within 5 levels of me, and did a ton of 70 raids. Tomorrow I hope to be 79-80. I have like 20 stacks of elementium to sell. I might make hardened elementium bars. I have 30ish volatile earth.

  9. Directly the result of this thread: I consumed a Big Mac yesterday, for the first time in a good many years. It wasn't quite as horrible as I remembered, but it's still certainly not food, although I was informed by a friend that it was "improperly prepared". (Actual quote: "[bleep] dude, that Mac is all [bleep]ed up and [cabbage].")

     

    When I worked at McDonald's, Not many people could actually put a Big Mac together properly. Most people just threw random amounts of condiments, ruining the Big Mac.

  10. I am building a game/general server application in Java. As of right now I can just transfer packets and perform basic actions on both the client and the server. Another project I am working on is a chatting system where you can navigate a 3d world, walk up to a toon, initiate a chat, perform a web cam chat or voice chat. When talking via a webcam, a little box will appear over the characters toon only visible to the two people chatting with each other and will show the webcam feed.

  11. Our shakes are cheap. It costs roughly 80 cents in raw products to make a large shake. We sell large shakes for 2 dollars more. I never liked McDonald's products anyways. They went away from pleasing the customer to a new goal of making money. Products are not as good as they were 15 years ago when I used to get happy meals when I was 5. Everything was fresh and people wanted to work there for fun, not just a pay check.

     

    [hide=lol]

     

    After seeing 2 girls one cup, I will never consume a chocolate shake at McDonald's, because it brings back bad memories

     

    [/hide]

  12. Let's just ask ballerplaya, he worked at McDonalds until recently, maybe he can shed some insight?

     

    The seasoning on the patties CONTAIN salt and pepper as well as OTHER ingredients like paprika and others which I can't think of. I will look tonight when I take my uniform back.

     

    Our burgers look like ass when they sit on the table for 15 minutes let alone 137 days.

  13. I am no longer employed with McDonalds. I quit today. I got tired with how the store was being ran by the other managers and I got tired of the higher up people being total douche-bags.

     

    Ok, the crew are supposed to put time stickers on all of the condiments we use for assembling food. I am the only manager who enforces that procedure. I came in today at 8pm and the time stickers on there expired at 1:30. So I wrote up the crew and the manager on line for not keeping track of the time stickers and using expired condiments. The tomatoes smelt like ass, the pickles were leathery. I get a call 5 hours into my shift from the franchise supervisor saying I need to be less harsh on the employees. When you have customers calling in complaining about crappy tasting food, something has to be done. There was a crew trainer and a manager on line, which means there should be no excuse for the condiments being out of time. Also, the crew running line ended up wasting 44 nuggets, 18 pieces of regular meat, and other products, equaling around 28 dollars in waste. My ass is going to get chewed for that. I get paid 75 cents more than crew now with no raise chance.

     

    I will be working at a datacenter managing servers making 1.6 times what I made at McDonald's with quarterly raises and performance bonuses.

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