Try to run it in safe mode. Then log into main administrator account (not available when you login normal account) and reset your password. Should work :) I sometimes buy eso gold and one time I forgot my password. I was scared but I use a method described above and everything finishes well.
I was using bots, macros for years and never get banned. I was buy osrs gold https://www.sellersandfriends.com/runescape-2007/global/gold and never get banned too. You are special example. :D Try to use unban service.