I suggest if your going to kill trolls that you have at least 43 prayer and take a few prayer pots with u. The troll stronghold is the best place to kill trolls but you either have to get there from Relleka or do the quest to get there faster from Burthope. The drops are pretty decent to.
Yeah the same thing happend to me. Just do the appeal thing and when it tells you that you dont have enough information it says continue appeal or something, and Jagex will check it. I did get my account back a few hours later but I had to change my password and reset my security questions.
Try going into the edgeville dungeon and killing chaos druids, I think they are lvl 13 so they are pretty easy. But be careful because you will be in about lvl 3 or 4 wildy The way I get the herbs I want is to farm them but then you will have to train that skill too.