Fighterking2 If you forgotton your agreement number don't worry. Alto of users forget it. You need to provide details, like when you started p2p. When did you actually start playing rs on that character. Any personal information you gave them would help when you signed up for members, ie, the name and address you used. Give them any old passwords you may of used as well , even if you can't remeber them fully a part password may help. If you have changed isp a while ago, tell them which isp you was with and roughly when you changed to new isp. Tell them the last day you played and roughly the time you log out and where. If you have other accounts, this may help. ( im not sure on this one though) but if you do have other accounts, tell them and when you started to play them etc. Secret questions, if you know them, tell them to them. maybe pin number as well. If you used worldpay i think theres a telephone number on this topic somewhere or http://forum.tip.it/viewtopic.php?t=458750, that might help you. edit: i cant find that phone number someone posted! if someone see it, please repost it in big numbers. Thanks OMG lighting thank you so much!! I love you!!!!! :)