'Players lost the hats/scarfs can retrieve a new one form Diagno in Draynor Village' That's what's on the tip.it site.. It once worked! But not anymore! I finished the christmas qeust, once had the hats, lost them, tetrieved them.. But I got none now, i wanted to get one so I went to draynor.. But the guy won't give me. He's only talking about Spinning Plates.. Any suggestions?