Before I start I would like to point out that I'm not asking this website to recover or reset my account password, and I would like to state that I know this is not Jagex.

 

 

 

Several months ago my account was commandeered, the recovery questions were changed, and my account was used by someone other than myself. I did not realize this until I tried to log in after a several month break and was not able to (I later looked up my stats and saw that my mage level had risen to level 94). While trying to reset my password, I noticed that he account recovery questions had been changed. I was not able to supply adequate information to have it reset, as all of my agreement numbers or transaction IDs have been lost in clearing my mail and in wiping my computer clean, therefor I have very little evidence that this account indeed belongs to me.

 

 

 

So, to elaborate on my plight, I have no recovery questions to supply, I have no agreement numbers or anything of the sort to supply, all I have is my past passwords and my postal address, and approximately the last time I was able to log in.

 

 

 

What I need is ideas, anything to put into the extra information box that would help Jagex be convinced that this character is indeed me.

 

 

 

What I have so far is my IP address, my past ISPs, the browsers I have used, and a few other things. This is not working very well.

 

 

 

If ANYONE has any ideas that might help me get my account back, please do not hesitate to share. I'm looking for people who might have experience in getting the better of these situations and coming out with their account.

 

 

 

Also, if there is a way to look up on credit card history information on the transactions I've made with Jagex that would show these agreement numbers, please let me know that as well. I'm not very savvy with that sort of thing.

I think the bank can help you with your transaction details (I think). My friend was still able to retrieve his account - after one year -when he asked his bank for transaction infos. After an hour, he got his account back.

I think the bank can help you with your transaction details (I think). My friend was still able to retrieve his account - after one year -when he asked his bank for transaction infos. After an hour, he got his account back.

 

 

 

It's your only chance.