RS freezing

[Golemgod]

Hello my girlfriend is having problem playing runescape (took me a month to get her to touch it so ya i dont want it messing up now hehe) Her computer is the same as mine except she uses AOL.

 

 

 

 

 

 

 

As for the computer:

 

 

 

Its a dell

 

 

 

P4

 

 

 

1.8g ram (i think i cant get to it right now)

 

 

 

40gig harddrive

 

 

 

and i think she uses the Java that either AOL provides or which dell provides.

 

 

 

 

 

 

 

Now my pride was hurt when i couldnt figure out what to do do to the fact that AOL wil not let me use another web browser while using AOL interent service.

 

 

 

 

 

 

 

Any help or moral support is apprieted :P

 

 

 

 

 

 

 

Nox

[rayanbeydoun]

what actually is the problem?

[zonda]

Does she have a firewall or router?

[Golemgod]

oops im sorry i red the thing that said post as much info as u could but in my thoughts i forgot her problem.

 

 

 

 

 

 

 

Problem:

 

 

 

Ok well runescapes loads and she is able to enter the game but.... when she moves out of the loaded area her computer then stops and says "loading (something else)" and she is kicked off game saying it is trying to reconnect. As for firewalls she did have the AOL pop up blocker but i disabled it and still no help ill send her to this forum to see if she can explain it better to your gents.

 

 

 

 

 

 

 

Thanks for taking my problem into consideration :)

[audee]

You know when u load the rs page wheen u are abt to key in ur userid and pazzword.. there are 2 flaming illustration beside?

 

 

 

Its a good indicator whether when u log into rs will the game lag and jerky..

 

 

 

So my question is when she is at that page is the flame kinda like jerky?

[Golemgod]

nay it does not. And the game doesnt lag. It only exit when she has to reload a part of the map.... im really quite stupified by it.... she gets 56k and i get 28.8k on my connection but i still play the game alright

[oaktownrules]

Hmm..does she use the AOL browser to play RS? Because I know of some friends that lag/get booted (even on a cable connection) using AOL. Maybe get her to use IE, or Firefox, or even better, the RS Client?

[Golemgod]

may i ask how to do that? and where do i download RS cleint?

 

 

 

She told me AOL (dail up) wouldnt let her use IE she had to use the AOL screen. Ill check it when i see her just to make sure.

[rayanbeydoun]

for the ruenscape client, scroll down the rs mainpage, there is a downlaods section, ull find it in there

[Golemgod]

ok found it on runescape but, it said page cant not load Error 404

 

 

 

So went to help thign on runescape.com and it says check for firewall i did and as far as i can tell i have none on. and im using dailup so there is no firewall on the server deal. ill try setting security settings to none on my internet securty deal.

 

 

 

 

 

 

 

Thanks for helping once again

[zonda]

I don't see why it would be a browser ordeal, since one day it worked and the next it didn't. Do you know if she changed any settings at all, install anythign new, switch ISP's? anything?

 

 

 

 

 

 

 

I suggest scanning with Anti virus, sanning with adaware and spybot, as well as housecall. The links for all of them can be found in the stickies on this board. I also reccomend posting a HiJackThis log here :wink: