Laptop issues

[Wisp]

Yesterday I was using an almost new laptop, and I closed it, opened it up a bit later, and the keyboard and touchpad weren't responding at all.

 

I close it/ reopened it, restarted it, all that, nothing helped (I got a mouse, so i could use it to find out what was wrong) Eventually I made my way to the device management menu, and found that something has screwed up the drivers for the keyboard and the touchpad. I had been downloading some stuff earlier, one might of had a virus, but my virus protection didn't catch it.

 

I was able to disable the keyboard, uninstall the driver, and reinstall it, and got it to work, and had to redownload the touchpad driver. I had to use the onscreen keyboard to type until I got it all fixed etc.

 

Anyway, now that it's fixed, what could of caused this? I cut off my connection to the internet for all of it except for the part when i redownloaded it, and during that time I used my firewall so the internet could only access that site, in case the virus could send out personal info etc. I ran a few virus scans, nothing came up, and then used a virus scanner on a website, nothing came up.

 

 

 

So what could of caused this? I did nothing to the drivers myself, and they were working fine for a few weeks before this.

[Wisp]

Anyone

[sloter]

Check rest the BIOS settings to default?