Fireblade3730 Posted July 30, 2008 Share Posted July 30, 2008 Hello, I'm having a problem with loading runescape. Whenever I select a world (regardless of HD or not), the internet client crashes (I've tried both IE and Firefox). When using Internet Explorer, it creates a text message on my desktop with this inside (see in Hide tab) If anyone can tell me what the problem is and how to fix it, I'd be really grateful! Thanks! [hide=]# # An unexpected error has been detected by Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x0a77c6aa, pid=3420, tid=3020 # # Java VM: Java HotSpot Client VM (10.0-b23 mixed mode, sharing windows-x86) # Problematic frame: # V [jvm.dll+0xcc6aa] # # If you would like to submit a bug report, please visit: # http://java.sun.com/webapps/bugreport/crash.jsp # --------------- T H R E A D --------------- Current thread (0x061a9400): JavaThread "main" [_thread_in_vm, id=3020, stack(0x021a0000,0x022a0000)] siginfo: ExceptionCode=0xc0000005, reading address 0x00000008 Registers: EAX=0x00000000, EBX=0x00000000, ECX=0x00000008, EDX=0x02294a50 ESP=0x02294878, EBP=0x00000000, ESI=0x061a9400, EDI=0x00000000 EIP=0x0a77c6aa, EFLAGS=0x00010246 Top of Stack: (sp=0x02294878) 0x02294878: 0a784241 00000000 00000000 061a94f4 0x02294888: 022948dc 6d32198b 00000000 061a9400 0x02294898: 00000000 061a9400 00000000 22011468 0x022948a8: 227a90a8 0000000c 2c069128 00000000 0x022948b8: 2c89b458 6d314e78 061a94f4 6d3224a4 0x022948c8: 00000000 061a94f4 00000000 00000000 0x022948d8: 061a9400 02294908 6d3156d3 061a94f4 0x022948e8: 02294907 6d3224a4 6d3224c0 6d321978 Instructions: (pc=0x0a77c6aa) 0x0a77c69a: 83 c4 18 c3 cc cc 8b 44 24 04 8b 0d 44 10 8d 0a 0x0a77c6aa: 8b 04 01 c3 cc cc 8b 44 24 04 8b 0d 3c 10 8d 0a Stack: [0x021a0000,0x022a0000], sp=0x02294878, free space=978k Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code) V [jvm.dll+0xcc6aa] [error occurred during error reporting (printing native stack), id 0xc0000005] Java frames: (J=compiled Java code, j=interpreted, Vv=VM code) v ~BufferBlob::Interpreter v ~BufferBlob::Interpreter v ~BufferBlob::Interpreter v ~BufferBlob::Interpreter v ~BufferBlob::Interpreter v ~BufferBlob::StubRoutines (1) --------------- P R O C E S S --------------- Java Threads: ( => current thread ) 0x0d611400 JavaThread "CacheCleanUpThread" daemon [_thread_blocked, id=3888, stack(0x0da00000,0x0db00000)] 0x0c9ff000 JavaThread "CacheMemoryCleanUpThread" [_thread_blocked, id=3064, stack(0x0d900000,0x0da00000)] 0x0d600400 JavaThread "traceMsgQueueThread" daemon [_thread_blocked, id=3780, stack(0x0d800000,0x0d900000)] 0x0c9f7c00 JavaThread "AWT-Windows" daemon [_thread_in_native, id=276, stack(0x0d500000,0x0d600000)] 0x0c9f7000 JavaThread "AWT-Shutdown" [_thread_blocked, id=3232, stack(0x0d400000,0x0d500000)] 0x0c9f5c00 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=620, stack(0x0d300000,0x0d400000)] 0x0c966c00 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=2080, stack(0x0d100000,0x0d200000)] 0x0c96e400 JavaThread "CompilerThread0" daemon [_thread_blocked, id=4072, stack(0x0cf00000,0x0d000000)] 0x0c96d400 JavaThread "Attach Listener" daemon [_thread_blocked, id=3520, stack(0x0ce00000,0x0cf00000)] 0x0c96c400 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=3056, stack(0x0cd00000,0x0ce00000)] 0x0c925000 JavaThread "Finalizer" daemon [_thread_blocked, id=3504, stack(0x0cc00000,0x0cd00000)] 0x0c920c00 JavaThread "Reference Handler" daemon [_thread_blocked, id=3248, stack(0x0cb00000,0x0cc00000)] =>0x061a9400 JavaThread "main" [_thread_in_vm, id=3020, stack(0x021a0000,0x022a0000)] Other Threads: 0x0c91f800 VMThread [stack] [id=748] 0x0c989400 WatcherThread [stack] [id=3296] VM state:not at safepoint (normal execution) VM Mutex/Monitor currently owned by a thread: None Heap def new generation total 960K, used 80K [0x22010000, 0x22110000, 0x22770000) eden space 896K, 1% used [0x22010000, 0x22014188, 0x220f0000) from space 64K, 100% used [0x22100000, 0x22110000, 0x22110000) to space 64K, 0% used [0x220f0000, 0x220f0000, 0x22100000) tenured generation total 4096K, used 360K [0x22770000, 0x22b70000, 0x28010000) the space 4096K, 8% used [0x22770000, 0x227ca3c8, 0x227ca400, 0x22b70000) compacting perm gen total 12288K, used 707K [0x28010000, 0x28c10000, 0x2c010000) the space 12288K, 5% used [0x28010000, 0x280c0e48, 0x280c1000, 0x28c10000) ro space 8192K, 62% used [0x2c010000, 0x2c512ba0, 0x2c512c00, 0x2c810000) rw space 12288K, 52% used [0x2c810000, 0x2ce588e0, 0x2ce58a00, 0x2d410000) Dynamic libraries: 0x00400000 - 0x0049b000 C:\Program Files\Internet Explorer\iexplore[Caution: Executable File] 0x7c900000 - 0x7c9b0000 C:\WINDOWS\system32\ntdll.dll 0x7c800000 - 0x7c8f5000 C:\WINDOWS\system32\kernel32.dll 0x77dd0000 - 0x77e6b000 C:\WINDOWS\system32\ADVAPI32.dll 0x77e70000 - 0x77f01000 C:\WINDOWS\system32\RPCRT4.dll 0x77f10000 - 0x77f57000 C:\WINDOWS\system32\GDI32.dll 0x7e410000 - 0x7e4a0000 C:\WINDOWS\system32\USER32.dll 0x77c10000 - 0x77c68000 C:\WINDOWS\system32\msvcrt.dll 0x77f60000 - 0x77fd6000 C:\WINDOWS\system32\SHLWAPI.dll 0x7c9c0000 - 0x7d1d7000 C:\WINDOWS\system32\SHELL32.dll 0x774e0000 - 0x7761d000 C:\WINDOWS\system32\ole32.dll 0x78130000 - 0x78257000 C:\WINDOWS\system32\urlmon.dll 0x77120000 - 0x771ab000 C:\WINDOWS\system32\OLEAUT32.dll 0x78000000 - 0x78045000 C:\WINDOWS\system32\iertutil.dll 0x77c00000 - 0x77c08000 C:\WINDOWS\system32\VERSION.dll 0x76390000 - 0x763ad000 C:\WINDOWS\system32\IMM32.DLL 0x629c0000 - 0x629c9000 C:\WINDOWS\system32\LPK.DLL 0x74d90000 - 0x74dfb000 C:\WINDOWS\system32\USP10.dll 0x10000000 - 0x10005000 C:\WINDOWS\system32\avgrsstx.dll 0x773d0000 - 0x774d3000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\comctl32.dll 0x5d090000 - 0x5d12a000 C:\WINDOWS\system32\comctl32.dll 0x42ef0000 - 0x434bd000 C:\WINDOWS\system32\IEFRAME.dll 0x76bf0000 - 0x76bfb000 C:\WINDOWS\system32\PSAPI.DLL 0x5ad70000 - 0x5ada8000 C:\WINDOWS\system32\UxTheme.dll 0x74720000 - 0x7476b000 C:\WINDOWS\system32\MSCTF.dll 0x10d00000 - 0x10d0f000 C:\Program Files\Logitech\SetPoint\GameHook.dll 0x10100000 - 0x10111000 C:\Program Files\Logitech\SetPoint\lgscroll.dll 0x00dc0000 - 0x00e5b000 C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.1433_x-ww_5cf844d2\MSVCR80.dll 0x7c420000 - 0x7c4a7000 C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.1433_x-ww_5cf844d2\MSVCP80.dll 0x77690000 - 0x776b1000 C:\WINDOWS\system32\NTMARTA.DLL 0x76f60000 - 0x76f8c000 C:\WINDOWS\system32\WLDAP32.dll 0x71bf0000 - 0x71c03000 C:\WINDOWS\system32\SAMLIB.dll 0x20000000 - 0x202c5000 C:\WINDOWS\system32\xpsp2res.dll 0x755c0000 - 0x755ee000 C:\WINDOWS\system32\msctfime.ime 0x5dff0000 - 0x5e01f000 C:\WINDOWS\system32\IEUI.dll 0x76380000 - 0x76385000 C:\WINDOWS\system32\MSIMG32.dll 0x4ec50000 - 0x4edf3000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.GdiPlus_6595b64144ccf1df_1.0.2600.2180_x-ww_522f9f82\gdiplus.dll 0x47060000 - 0x47081000 C:\WINDOWS\system32\xmllite.dll 0x77b40000 - 0x77b62000 C:\WINDOWS\system32\apphelp.dll 0x76fd0000 - 0x7704f000 C:\WINDOWS\system32\CLBCATQ.DLL 0x77050000 - 0x77115000 C:\WINDOWS\system32\COMRes.dll 0x746f0000 - 0x7471a000 C:\WINDOWS\System32\msimtf.dll 0x77fe0000 - 0x77ff1000 C:\WINDOWS\system32\Secur32.dll 0x77a20000 - 0x77a74000 C:\WINDOWS\System32\cscui.dll 0x76600000 - 0x7661d000 C:\WINDOWS\System32\CSCDLL.dll 0x77920000 - 0x77a13000 C:\WINDOWS\system32\SETUPAPI.dll 0x6bd10000 - 0x6bd20000 C:\Program Files\Microsoft Office\Office12\msohevi.dll 0x78050000 - 0x78120000 C:\WINDOWS\system32\WININET.dll 0x01800000 - 0x01809000 C:\WINDOWS\system32\Normaliz.dll 0x71ab0000 - 0x71ac7000 C:\WINDOWS\system32\ws2_32.dll 0x71aa0000 - 0x71aa8000 C:\WINDOWS\system32\WS2HELP.dll 0x61930000 - 0x6197a000 C:\Program Files\Internet Explorer\ieproxy.dll 0x75e90000 - 0x75f40000 C:\WINDOWS\system32\SXS.DLL 0x75cf0000 - 0x75d81000 C:\WINDOWS\system32\MLANG.dll 0x02400000 - 0x02408000 C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx 0x02450000 - 0x024bf000 C:\Program Files\AVG\AVG8\avgssie.dll 0x024d0000 - 0x0251b000 C:\Program Files\AVG\AVG8\avgxpl.dll 0x76b40000 - 0x76b6d000 C:\WINDOWS\system32\WINMM.dll 0x769c0000 - 0x76a73000 C:\WINDOWS\system32\USERENV.dll 0x02530000 - 0x025b5000 C:\Program Files\AVG\AVG8\avgapix.dll 0x5cd70000 - 0x5cd77000 C:\WINDOWS\system32\serwvdrv.dll 0x5b0a0000 - 0x5b0a7000 C:\WINDOWS\system32\umdmxfrm.dll 0x026d0000 - 0x0275b000 C:\Program Files\AVG\AVG8\avgcfgx.dll 0x02770000 - 0x02796000 C:\Program Files\AVG\AVG8\avglogx.dll 0x027b0000 - 0x027d8000 C:\Program Files\AVG\AVG8\avglngx.dll 0x029f0000 - 0x02a3a000 C:\Program Files\AVG\AVG8\avgscanx.dll 0x02a50000 - 0x02dbf000 C:\Program Files\AVG\AVG8\avgcorex.dll 0x05f40000 - 0x05f52000 C:\Program Files\AVG\AVG8\avgcrlpx.dll 0x05f70000 - 0x05fcb000 C:\Program Files\AVG\AVG8\avgsrmx.dll 0x05fe0000 - 0x0602e000 C:\Program Files\AVG\AVG8\avgvvx.dll 0x06040000 - 0x06088000 C:\Program Files\AVG\AVG8\avgmvflx.dll 0x6d7c0000 - 0x6d83b000 C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll 0x7c340000 - 0x7c396000 C:\Program Files\Java\jre1.6.0_07\bin\MSVCR71.dll 0x061b0000 - 0x061b9000 C:\WINDOWS\system32\smiehlp.dll 0x71a50000 - 0x71a8f000 C:\WINDOWS\system32\mswsock.dll 0x662b0000 - 0x66308000 C:\WINDOWS\system32\hnetcfg.dll 0x71a90000 - 0x71a98000 C:\WINDOWS\System32\wshtcpip.dll 0x76ee0000 - 0x76f1c000 C:\WINDOWS\system32\RASAPI32.dll 0x76e90000 - 0x76ea2000 C:\WINDOWS\system32\rasman.dll 0x5b860000 - 0x5b8b4000 C:\WINDOWS\system32\NETAPI32.dll 0x76eb0000 - 0x76edf000 C:\WINDOWS\system32\TAPI32.dll 0x76e80000 - 0x76e8e000 C:\WINDOWS\system32\rtutils.dll 0x71d40000 - 0x71d5c000 C:\WINDOWS\system32\actxprxy.dll 0x722b0000 - 0x722b5000 C:\WINDOWS\system32\sensapi.dll 0x76fc0000 - 0x76fc6000 C:\WINDOWS\system32\rasadhlp.dll 0x76f20000 - 0x76f47000 C:\WINDOWS\system32\DNSAPI.dll 0x16080000 - 0x160a5000 C:\Program Files\Bonjour\mdnsNSP.dll 0x76d60000 - 0x76d79000 C:\WINDOWS\system32\Iphlpapi.dll 0x77c70000 - 0x77c93000 C:\WINDOWS\system32\msv1_0.dll 0x435d0000 - 0x43944000 C:\WINDOWS\system32\mshtml.dll 0x746c0000 - 0x746e9000 C:\WINDOWS\system32\msls31.dll 0x43560000 - 0x435c0000 C:\WINDOWS\system32\ieapfltr.dll 0x76c30000 - 0x76c5e000 C:\WINDOWS\system32\WINTRUST.dll 0x77a80000 - 0x77b14000 C:\WINDOWS\system32\CRYPT32.dll 0x77b20000 - 0x77b32000 C:\WINDOWS\system32\MSASN1.dll 0x76c90000 - 0x76cb8000 C:\WINDOWS\system32\IMAGEHLP.dll 0x63380000 - 0x633f8000 C:\WINDOWS\System32\jscript.dll 0x30000000 - 0x302ef000 C:\WINDOWS\system32\Macromed\Flash\Flash9d.ocx 0x763b0000 - 0x763f9000 C:\WINDOWS\system32\comdlg32.dll 0x71ad0000 - 0x71ad9000 C:\WINDOWS\system32\WSOCK32.dll 0x72d20000 - 0x72d29000 C:\WINDOWS\system32\wdmaud.drv 0x72d10000 - 0x72d18000 C:\WINDOWS\system32\msacm32.drv 0x77be0000 - 0x77bf5000 C:\WINDOWS\system32\MSACM32.dll 0x77bd0000 - 0x77bd7000 C:\WINDOWS\system32\midimap.dll 0x1b000000 - 0x1b00c000 C:\WINDOWS\system32\ImgUtil.dll 0x41e30000 - 0x41e3e000 C:\WINDOWS\system32\pngfilt.dll 0x58760000 - 0x58792000 C:\WINDOWS\system32\iepeers.dll 0x73000000 - 0x73026000 C:\WINDOWS\system32\WINSPOOL.DRV 0x0ffd0000 - 0x0fff8000 C:\WINDOWS\system32\rsaenh.dll 0x74c80000 - 0x74cac000 C:\WINDOWS\system32\OLEACC.DLL 0x76080000 - 0x760e5000 C:\WINDOWS\system32\MSVCP60.dll 0x42b90000 - 0x42c07000 C:\WINDOWS\system32\mshtmled.dll 0x74980000 - 0x74a93000 C:\WINDOWS\system32\msxml3.dll 0x767f0000 - 0x76817000 C:\WINDOWS\system32\schannel.dll 0x6d790000 - 0x6d7ad000 C:\Program Files\Java\jre1.6.0_07\bin\wsdetect.dll 0x6d6b0000 - 0x6d6d1000 C:\Program Files\Java\jre1.6.0_07\bin\npjpi160_07.dll 0x6d400000 - 0x6d41b000 C:\Program Files\Java\jre1.6.0_07\bin\jpiexp.dll 0x6d1b0000 - 0x6d1c1000 C:\Program Files\Java\jre1.6.0_07\bin\deploy.dll 0x76fb0000 - 0x76fb8000 C:\WINDOWS\System32\winrnr.dll 0x6d450000 - 0x6d474000 C:\Program Files\Java\jre1.6.0_07\bin\jpishare.dll 0x0a6b0000 - 0x0a900000 C:\PROGRA~1\Java\JRE16~4.0_0\bin\client\jvm.dll 0x6d270000 - 0x6d278000 C:\PROGRA~1\Java\JRE16~4.0_0\bin\hpi.dll 0x6d770000 - 0x6d77c000 C:\PROGRA~1\Java\JRE16~4.0_0\bin\verify.dll 0x6d310000 - 0x6d32f000 C:\PROGRA~1\Java\JRE16~4.0_0\bin\java.dll 0x6d7b0000 - 0x6d7bf000 C:\PROGRA~1\Java\JRE16~4.0_0\bin\zip.dll 0x68100000 - 0x68124000 C:\WINDOWS\system32\dssenh.dll 0x6d000000 - 0x6d12e000 C:\Program Files\Java\jre1.6.0_07\bin\awt.dll 0x73760000 - 0x737a9000 C:\WINDOWS\system32\ddraw.dll VM Arguments: jvm_args: -Xbootclasspath/a:C:\PROGRA~1\Java\JRE16~4.0_0\lib\deploy.jar;C:\PROGRA~1\Java\JRE16~4.0_0\lib\plugin.jar -Xmx96m -Djavaplugin.maxHeapSize=96m -Xverify:remote -Djavaplugin.version=1.6.0_07 -Djavaplugin.nodotversion=160_07 -Dbrowser=sun.plugin -DtrustProxy=true -Dapplication.home=C:\PROGRA~1\Java\JRE16~4.0_0 -Djavaplugin.vm.options=-Djava.class.path=C:\PROGRA~1\Java\JRE16~4.0_0\classes -Xbootclasspath/a:C:\PROGRA~1\Java\JRE16~4.0_0\lib\deploy.jar;C:\PROGRA~1\Java\JRE16~4.0_0\lib\plugin.jar -Xmx96m -Djavaplugin.maxHeapSize=96m -Xverify:remote -Djavaplugin.version=1.6.0_07 -Djavaplugin.nodotversion=160_07 -Dbrowser=sun.plugin -DtrustProxy=true -Dapplication.home=C:\PROGRA~1\Java\JRE16~4.0_0 java_command: Launcher Type: generic Environment Variables: CLASSPATH=.;C:\Program Files\Java\jre1.6.0_07\lib\ext\QTJava.zip PATH=C:\PROGRA~1\Java\JRE16~4.0_0\bin;C:\Program Files\Internet Explorer;;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\Common Files\Roxio Shared\DLLShared\;C:\Program Files\Common Files\Roxio Shared\9.0\DLLShared\;C:\Program Files\ATI Technologies\ATI.ACE\Core-Static;C:\Program Files\QuickTime\QTSystem\;C:\Program Files\AVG\AVG8;C:\Program Files\AVG\AVG8;. USERNAME=Kevin OS=Windows_NT PROCESSOR_IDENTIFIER=x86 Family 15 Model 2 Stepping 9, GenuineIntel --------------- S Y S T E M --------------- OS: Windows XP Build 2600 Service Pack 2 CPU:total 1 (1 cores per cpu, 1 threads per core) family 15 model 2 stepping 9, cmov, cx8, fxsr, mmx, sse, sse2 Memory: 4k page, physical 1309680k(565132k free), swap 3126892k(2401788k free) vm_info: Java HotSpot Client VM (10.0-b23) for windows-x86 JRE (1.6.0_07-b06), built on Jun 10 2008 01:14:11 by "java_re" with MS VC++ 7.1 time: Tue Jul 29 22:23:37 2008 elapsed time: 0 seconds[/hide] Check out my blog! (Click the image) Thanks to Stalesoul for the sig! Link to comment Share on other sites More sharing options...
sloter Posted July 30, 2008 Share Posted July 30, 2008 Have the latest version of JRE? Lastest version is 6 update 7. Link to comment Share on other sites More sharing options...
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