brad1431 Posted March 7, 2013 Share Posted March 7, 2013 I have no idea what is going on, I was just playing a few minutes ago, now I cant log into the game, it says my username or password is incorrect. I now cant log into my email account, it says I am already logged in somewhere else. I cant do an account reset beacuse it says the email associated with my id is not valid. I have had this account for like 7 years, and I dont go on any weird websites and I have a bank pin and never had a problem before. What is the next step? Link to comment Share on other sites More sharing options...
Tim Posted March 7, 2013 Share Posted March 7, 2013 Probably ask customer support and provide any and all receipts/transaction numbers with Jagex as proof you're the owner. Don't provide actual credit card details, but in your online banking>Transactions, you should be able to find membership/SOF/Solomon purchases, copy the 'TRANSACTION NUMBER' and provide it as proof. As well as the usual recov' questions, Username+Display Name (dont provide password), Creation Date (roughly) and any other fine details. Popoto.~<3 Link to comment Share on other sites More sharing options...
brad1431 Posted March 7, 2013 Author Share Posted March 7, 2013 I still dont get what happened, I was playing the game, went away from computer, came back and could not log in and I still cant log in. I know my password, I never go on websites, have never botted, and do a full system scan with norton once a week. Link to comment Share on other sites More sharing options...
brad1431 Posted March 7, 2013 Author Share Posted March 7, 2013 how long does it take for jagex to get back to me so I can see if I got hacked and am done playing RS or not Link to comment Share on other sites More sharing options...
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