ive been playing for 5 years and i was recently hacked whil openeing an e-mail that i thought was from a friend. now i thought that this couldnt happen but it did. its a load of bs also because i lost 14 mil and my account that i worked so long for to get his lvls up. the worst part about it is that im giving jagex the first bank pin i ever used, my e-mail which i created the account on, and other details that are correct and they still wont give me the account. bs.

They usually won't give your account back unless you have recovery questions.