ok my mom had a old labtop..(well not that old.. brought in 2000) now the Norton Internet sercurity is expired. so she decided to remove it. everything seems fine, but when it's uninstalling, the computer suddently shut down for no reason.. when she open the computer again, and try to continue the uninstall , the problem occurs... it just appear a window with tones of "?" marks on it. and only botton is "ok" and since we dont know wat on earth it's tryin 2 say... we just ignored it.. but here comes the problem.. we cannot logon to internet. we tried using cable and wireless, everything we open IE or firefox, the Norton Internet Sercurity thing just appear.. says something like: " ????? win32/host/??????????Mozilla Firefox???" and..of course we can't access to internet. we tried to system restore, does nothing but make it worst. now we can't even uninstall any program or install any program.. the Norton is 2004 version, expired over 1 year.. so.. any 1 know wat the problem is..? :-k

Norton is a noob, that is why... Go back to a old Restore Point or Re-install a new copy of windows.