Runescape causes crashing, and something else

[SupportMage]

Every time I log in, a bunch of times as soon as I click "Click to play", the browser crashes to the desktop. Any ideas?

 

 

 

 

 

 

 

And my current predicament is that the taskbar and desktop are completely frozen. I don't know what time it is because the clock has shown 1 43 for over an hour. When I minimize windows, i cant click anywhere to reopen them. The task manager work, though, and i managed to get the internet up by typing "firefox" in the new task bar. This seems more important, and I want help. (I don't know the password to log on to the compy, and as such don't want you to say to reboot.)

[Darrel104]

No idea what the "click to play" problem is. You shouldn't be on the persons computer if you are not authorized to since you could wind up getting charged for some criminal offense in some situations. Anyway i would tell you to restart your computer but you could try this:

 

 

 

 

 

 

 

First since you mentioned the taskmanager works fine just end the process "Explorer.exe" witch it just the user shell for windows. Then your taskbar and icons should vanish. Your taskmanager should be still open at this point and like you did before File > New Task(Run...). This should be about the same as the run dialog i think. Now you can type Explorer.exe. The taskbar and icons should pop back up. Note that you don't need to close Firefox while doing this and if you accidentally minimize it you can just double click it in at the applications tab of the task manager.

 

 

 

 

 

 

 

After this does the second problem persist? How about the first one? Also could you go into greater detail with the first one?

 

 

 

I was thinking that those two problems might be related since it seems like they appeared at the same time by your description.

[SupportMage]

The second problem got fixed, but the first problem is still happening. And it's my computer.