Hi guys,

 

When I search for a players name on the hiscores feature, it begins loading and takes a few minutes before i get the error message 'Error 35761 - request timed out'.

 

Sometimes i can launch the client and not have a problem for the first few lookups and then it will begin to fail, although most times its on launch. (Apart from right now, when im trying to duplicate the problem to paste in the debug file, typical!)

 

I read some other posts with the same error message before posting and found they were having other problems, the problem i'm having is only with the hi scores look up on the right hand side of the client, the item lookup and every other feature works.

 

I tried uninstalling and reinstalling the client several times/rebooting the pc and it does nothing, i found a couple of threads with similar problems and tried those, including deleting some file from the swiftkit folder, cant remember which.

 

im playing on a sony Vaio with Windows 7, if theres anything else i can add to help let me know.

 

any help would be appreciated, thanks!

 

Edit: Sure enough it failed when i just opened the client, heres the debug.

 

 

[10/05/2013 18:40:59] Starting up...

[10/05/2013 18:40:59] Starting up...launcher version is 1.65.29

[10/05/2013 18:40:59] App data folder path is C:\ProgramData\SwiftKit

[10/05/2013 18:40:59] Checking folder structure

[10/05/2013 18:40:59] Attempt to set browser emulation

[10/05/2013 18:40:59] Check if drive is NTFS

[10/05/2013 18:40:59] Drive is NTFS so set required permisions

[10/05/2013 18:40:59] Finished setting permissions

[10/05/2013 18:40:59] Starting cleanup

[10/05/2013 18:40:59] Variables set

[10/05/2013 18:40:59] Delete all temp files

[10/05/2013 18:40:59] Delete all temp folders

[10/05/2013 18:40:59] exiting cleanup temp data

[10/05/2013 18:40:59] Finished cleaning up temp data

[10/05/2013 18:40:59] Initialize finished

[10/05/2013 18:54:44] 35761 - Request timed out - Notifications Timer

I am having this exact same problem, and i have no clue how to fix it. I don't think it's your computer's or your fault, i think it has to do with Swiftkit's server or something. If someone could help us that would be great!

is it only when you are looking up usernames for 07scape?

The RS website has been having some pretty serious slowness issues lately. You should stop getting that error if you turn off notifications in the Adventures Log Center.