The Problem: A few days ago, I was bored on Runescape and decided to start up a small dicing host friends chat with some friends. However, before doing so, I researched some things about dicing like the best places to go, best worlds etc. One thing I came across was very striking though. It was a person claiming that he had started a very small dicing clan when his friend was muted and then a member of a much larger dicing clan joined his friends chat and said "leave our territory before you too get muted". Now obviously, a Player Moderator gave out this mute because it happened instantly. Now, you can obviously accuse this guy of scamming and say he deserved it, but the threat he received is very interesting because it means that the large dicing clan has control over who gets muted. One can only infer that Player Mods are possibly being payed by the large dicing clans. A few days ago, I thought that this claim may have been a bit exaggerated, maybe they did indeed scam someone etc. So, about two days ago, a couple friends and I are hosting dicing games. After hosting maybe 2-4 games each (not scamming anyone, at least I didn't :P), I notice that no one is joining the friends chat or showing any interest in our dicing. I keep on typing however, trying to attract customers. A few minutes later, I log out and then back in just in case something was messing up my chat. I then type something in and get the "You have been temporarily muted due to breaking a rule... You will be unmuted in 2 days etc." Immediately, I think of the guy I had read about and since I didn't think I had broken any rules, assumed I had suffered a similar fate. While no threat from some big dicer followed this mute, I did get on my second RS account and asked my friends if they too were muted, one of whom was. I was furious with Jagex that this could happen to me. I assumed that an appeal would follow this temporary mute, but no. These P-Mod mutes are not appealable and according to the forums, Mods cannot really even be punished for falsely muting someone. I do understand the need for this auto-mute, if someone is threatening real life safety, account safety, or maybe RWT/bot advertising, but I think Mods should be held accountable for their mutes. I am still not certain, but the following should elucidate just how accountable Mods are for what they do. Here it is, tonight, about 10 pm. I decide that my mute was just an unlucky occurance and that it couldn't possibly happen again. What do I do? I go try to host a dicing game. Not very many people even show interest in my game because I am alone in my own friends chat. But, after a while, I noticed that the messages and trade offers had ended all together. I logged out and then backed in, fearing another mute. To my dismay, I was once again muted, for another 2 days. Now, I return to the question: Are Mods accountable for these mutes? Unless I receive some apology from Jagex saying that these corrupt moderator(s) have been demoted and hopefully banned, I will assume the answer is no. My solution: One of the biggest problems, aside from the minimal accountability, is that aside from in-game Abuse Report which really sucks and does nothing, there is no real way to report problems (aside from bugs). I understand that Jagex is busy. I know they can't review everything that even their own Player Mods do, but in today's game where the chat censor doesn't exist, scamming is more prevalent than ever and dicing is one of the biggest money makers in Runescape (I need not even describe the botting/RWT problems), I think that Player Moderators' abilities to dole out insta-mutes should be severely restricted to extreme cases of abuse (like I stated above, this might include IRL/account threats and maybe RWT ads). Obviously if Mods are told only to insta-mute in these extreme instances, there ought to be far fewer cases, these cases ought to be looked at by Jagex anyways, and thus Jagex ought to be able to review every Player Mod insta-mute, thus solving the problem of corrupt terrorizing P-Mods. Now obviously scammers and offensive language users are still bad for the game, but in these lesser cases, I think that Player Moderators should be able to report them to Jagex so that they can review the abuser themselves and if they judge the person to be a rule breaker, they can issue an *appealable* ban/mute instead of the Player Mods' unappealable, unreliable, corrupt and countless mutes. Thanks for reading any of this, I know it is long. If you support me please post and if you have any ideas of how to get Jagex to improve their obviously broken P-Mod system, please tell me!