I got hacked, the guy macroed (auto spammed chat) to get me banned, and jagex wouldnt do a thing, loosing me my full drag (which was in bank and nice and safe). I was a defence dueler (60atk 49str 60def) And as a result, I hate customer support, might be releasing my one and only staking vid, but mebbe not. By the way, you mentioned the cost of dialup internet comparing it with RS, how are you supposed to play RS without internet :roll: mmm, im writing an article called "Why?" refering to why we play rs when there are so many game with better graphical and better gameplay content. Doubt ill submit it, enough rambling though. I think its jagex's duty to listen to the players views, and most players (quite obviously) think the customer support needs an overhaul, other games do it, why cant jagex.