aaah, i am pretty sure whats happened here (sorry if im wrong) ok, i have done this before on a computer, if you have a spyware removal tool, you could have removed some data that lets you sign in o.O on the computer stated above i removed ALL the spyware on that computer, this computers anti-virus was out of date by years (norton anti-virus, it sucks) and it had no adware removal tool or a spyware remover so it was complety open to browser hijackers, cookies, trojans, worms ect. and so i installed a trail spyware removal tool and removed all spyware, then, the IE browser didnt work! (this is windows xp home edition) and it was connecting to the internet but was just saying it couldnt find a connection! so, if you have a good spyware removal tool, review the history to see where it went wrong :D if this dosent help, i dont know :?