vladski

RockyMaivia I agree with you 100%. Whilst I am not anti Jagex in any way what so ever, I do believe I, and anyone else for that matter, should be able to express their views without the fear of retribution. Unfortunately as it goes, I am only able to express my views on this and any other RS fan site, since any rants regarding Customer Support on official RS forums usually get locked. I also find it unbelievably frustrating because any complaints about Customer Support on RS forums usually fall into category of 'complaints against Jagex', and are therefore not allowed. Some of the Jagex's policies and their position regarding certain issues clearly confuse many people. Like the neverending Customer - Customer Support issue for example. When a person who has a problem and requires a genuine support from CS receives an automated response, it is quite clearly frustrating. Many of us understand the pressures and work loads faced by Jagex CS, and therefore are prepared to wait. However when CS clearly isn't able to deliver, we turn to the only place we think that may result in a positive outcome - RS forums. There in turn, we find our rant or query post locked, and once again we are reffered to Customer Support. So I ask you this - who do we turn to when CS fails??? Biggest problem is that Jagex fall short of admitting that there is an actual problem. And based on many long term player's opinions, they are doing very little to fix those problems. Also Jagex seems to take great offence to any criticism that comes their way to the point where people have been warned and their posts removed, something which I find totally bizzare. Based on past Jagex's actions and their automatic assumption that a person ranting is anti Jagex, only fuels the fire and the desire to debate the topic even further. Even when people are unable to freely debate the given topic on the RS forums, they will clearly continue to do so in-game or on RS fan site forums, and the issue will still be out in the open. In the past, having found myself debating a widely discussed topics on RS forums, the ultimate debate killer was a J-Mod turning up and making a post stating that the issue is being looked at, rather than a forum Mod turning up and locking the whole thread. However these days we rarely see any positive actions, and most of the time people are frustrated by the 'Hitler' type regime which Jagex seems to have implemented. I guess what I am trying to say is that not all criticism is actually negative. And if Jagex were prepared to actively participate in debating some of the issues, instead of just doing their best to make them 'disappear', they would find much more support and less ranting.

Some nice replies on this thread. But one thing bugs me really bad.... The threat of legal action against Tip It, even though I do not wish to make this a primary issue for this debate, seem kinda strange to me. Whether Andrew acted on impulse or not, did he really think that by successfully removing this article through a threat of legal action, he will actually make people forget about the whole thing?? Please don't misunderstand me, I do not wish wish to make the threat of legal action the entire focus of this debate. But honestly now, did he really think that it will make the entire focus of this topic will just wanish all of a sudden?? If anything he added fuel to the fire, to a topic which was already hotly bebated on these forums and in game quite consistently. I'm not really sure if his actions resulted in a positive outcome what so ever. If anything he simply ignited the desire to debate this further. I am for one very curious what his motivations were behind his decision to resort to such drastic measures.

Well I'm still under assumption that the only REAL reason behind the removal of the article was definitely threat of legal action and nothing more. My opinion is that, the article was well written, clearly outlining the problems faced by some RS players, and I failed to see how it was biased in any favour. It was merely stating the TRUTH. If you are a long term player, you may have already noticed changes in rules on the RS Rants forums for example. It is reaching a point where we can no longer debate on anything useful, something which affects most of the RS players. Any intelligent and useful debates are automatically locked by the moderators because it is an offence to complain about Jagex. I am not going to go into a great detail to explain, I hope I don't have to. But it seems apparent to me that Jagex are attempting to enforce ''Hitler'' style regime, where real issues affecting many players can no longer be discussed publicly. I think that it is something which will come to haunt them some day, and lose them a lot of members in the long run. All of us enjoy this game, and I'm sure when I say it, that it's not in our interests to damage Jagex's reputation. However, it seems that we are no longer in a position where we can voice our opinions freely, something which might actually help to improve gameplay.