I'm at my parents work and i went on a spare computer. I went on runescape.com clicked play runescape existing user. Then i chose my world. Everything was fine so far. Then a box popped and said. Do you want to run Jagex. I clicked Run. Then it was loading fine. But when it was connecting to the update server this screen came up.

 

 

I went on the firewall and turned it off and tried again. But still it wouldn't work. I also added the port that it said to allow. But still nothing.

Your parents work is blocking Runescape or probably just java games in general.

 

 

 

We can not help you get around that here.

well your kinda right person above me, true they are blocking it but there not blocking java games in general, its the fire-wall your moms work has thats blocking it from accepting any files.

 

 

 

The only true way to get it working is either turn of the fire-wall which you do that by doing this Only on Xp OEM

 

Start>Control Panel>Security Center>Windows Fire-wall

 

 

 

That should work if not, or you can't turn it off then this could mean there Anti-Virus has a built in fire wall, which you can't turn off that way.

 

 

 

The only way to turn it of if this is the problem is uninstalling the Anti-Virus

 

 

 

I dont recomend doing that because most likey you dont know how to get the Virus Protection back and ETC..

 

 

 

Well good luck hope that works and has helped you

 

 

 

~Snakebite420

The only true way to get it working is either turn of the fire-wall which you do that by doing this Only on Xp OEM

 

1) A buisness will not being using the piddly little XP firewall. They will be using a hardware firewall most of the workers don't have access to. Even with it turned on, the XP firewall doesn't block RS.

 

2) 'XP OEM' is not a version of XP. An 'OEM' copy is sold with a new computer or hardware at a lower price for system builders. OEM = Original Equipment Manufacturer; As in Dell or another manufacturer.

 

 

 

The only way to turn it of if this is the problem is uninstalling the Anti-Virus

 

Erm, no. This is not his computer, not his parent's computer and even then, this wouldn't fix it even if he had access to do it.

 

 

 

Bottom line, have a clue before you reply please.

I turned off the firewall but it wouldnt work stil!!!!!!!! Also i even changed the Admin's pass and went on his acc. I was like freaking out cause i had did it. Then i open internet explorer and what do you know. There's a password for the internet -.-