Problem with Java 6 -_-

[Peronix]

This is really starting to piss me off... every time I try to open RuneScape, it gets to the "Checking for updates" part of the loading bar and the browser just CLOSES. I tried it in IE, too, and the SAME thing happens, except it creates a file on my desktop called hs_err_pid1168.txt.

 

 

 

I'm running Jave Runtime Environment 6 Update 1.

 

 

 

Here's what's in the file:

 

 

 

[hide=hs_err_pid1168.txt]#

 

# An unexpected error has been detected by Java Runtime Environment:

 

#

 

# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00000000, pid=1168, tid=1552

 

#

 

# Java VM: Java HotSpot Client VM (1.6.0_01-b06 mixed mode, sharing)

 

# Problematic frame:

 

# C 0x00000000

 

#

 

# If you would like to submit a bug report, please visit:

 

# http://java.sun.com/webapps/bugreport/crash.jsp

 

#

 

 

 

--------------- T H R E A D ---------------

 

 

 

Current thread (0x0990f400): JavaThread "Thread-8" daemon [_thread_in_native, id=1552]

 

 

 

siginfo: ExceptionCode=0xc0000005, reading address 0x00000000

 

 

 

Registers:

 

EAX=0x0aaf3270, EBX=0x0aaf1ea0, ECX=0x00000001, EDX=0x00000000

 

ESP=0x0a82ece4, EBP=0x6d5529fb, ESI=0x00000007, EDI=0x73f11524

 

EIP=0x00000000, EFLAGS=0x00210202

 

 

 

Top of Stack: (sp=0x0a82ece4)

 

0x0a82ece4: 00000007 00000007 0a82ed20 00000001

 

0x0a82ecf4: 6d5529fb 00000000 00000000 00000000

 

0x0a82ed04: 00000000 00000000 00000000 00000000

 

0x0a82ed14: 00000000 00000000 00000000 73f13c08

 

0x0a82ed24: 73f1184c 00000000 00000000 00000000

 

0x0a82ed34: 6d5529fb 00000000 0a82ef7c 00000001

 

0x0a82ed44: 0a82ed00 0a82edd0 06919500 00000000

 

0x0a82ed54: 0990f400 0990f400 0990f400 0990f400

 

 

 

Instructions: (pc=0x00000000)

 

0xfffffff0:

 

 

 

 

 

Stack: [0x0a730000,0x0a830000), sp=0x0a82ece4, free space=1019k

 

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)

 

j com.sun.media.sound.DirectAudioDeviceProvider.nGetNumDevices()I+0

 

j com.sun.media.sound.DirectAudioDeviceProvider.init()V+0

 

j com.sun.media.sound.DirectAudioDeviceProvider.()V+10

 

v ~StubRoutines::call_stub

 

j sun.reflect.NativeConstructorAccessorImpl.newInstance0(Ljava/lang/reflect/Constructor;[Ljava/lang/Object;)Ljava/lang/Object;+0

 

j sun.reflect.NativeConstructorAccessorImpl.newInstance([Ljava/lang/Object;)Ljava/lang/Object;+72

 

j sun.reflect.DelegatingConstructorAccessorImpl.newInstance([Ljava/lang/Object;)Ljava/lang/Object;+5

 

j java.lang.reflect.Constructor.newInstance([Ljava/lang/Object;)Ljava/lang/Object;+92

 

j java.lang.Class.newInstance0()Ljava/lang/Object;+118

 

j java.lang.Class.newInstance()Ljava/lang/Object;+15

 

j sun.misc.Service$LazyIterator.next()Ljava/lang/Object;+34

 

j com.sun.media.sound.JSSecurityManager$7.run()Ljava/lang/Object;+26

 

v ~StubRoutines::call_stub

 

J java.security.AccessController.doPrivileged(Ljava/security/PrivilegedAction;)Ljava/lang/Object;

 

j com.sun.media.sound.JSSecurityManager.getProviders(Ljava/lang/Class;)Ljava/util/List;+10

 

j com.sun.media.sound.JDK13Services.getProviders(Ljava/lang/Class;)Ljava/util/List;+61

 

j javax.sound.sampled.AudioSystem.getProviders(Ljava/lang/Class;)Ljava/util/List;+1

 

j javax.sound.sampled.AudioSystem.getMixerProviders()Ljava/util/List;+3

 

j javax.sound.sampled.AudioSystem.getLine(Ljavax/sound/sampled/Line$Info;)Ljavax/sound/sampled/Line;+2

 

j w.a(I)V+48

 

j rb.a(Ltc;IIILjava/awt/Component;)Lve;+145

 

j p.b(I)V+831

 

j client.b(I)V+191

 

j of.a(B)V+104

 

j of.run()V+255

 

j java.lang.Thread.run()V+11

 

v ~StubRoutines::call_stub

 

 

 

--------------- P R O C E S S ---------------

 

 

 

Java Threads: ( => current thread )

 

0x0990c800 JavaThread "Java Sound Event Dispatcher" daemon [_thread_blocked, id=3532]

 

0x098d2c00 JavaThread "Thread-10" daemon [_thread_blocked, id=3024]

 

0x0a363c00 JavaThread "Thread-9" daemon [_thread_blocked, id=3612]

 

=>0x0990f400 JavaThread "Thread-8" daemon [_thread_in_native, id=1552]

 

0x098ff400 JavaThread "Thread-7" daemon [_thread_blocked, id=3808]

 

0x09915000 JavaThread "AWT-EventQueue-2" [_thread_blocked, id=2120]

 

0x08a38400 JavaThread "Keep-Alive-Timer" daemon [_thread_blocked, id=2696]

 

0x09748800 JavaThread "thread applet-loader.class" [_thread_blocked, id=2736]

 

0x09735c00 JavaThread "AWT-EventQueue-0" [_thread_blocked, id=3848]

 

0x08b0fc00 JavaThread "AWT-Shutdown" [_thread_blocked, id=1408]

 

0x09731400 JavaThread "Image Fetcher 0" daemon [_thread_blocked, id=2100]

 

0x08b01000 JavaThread "CacheCleanUpThread" daemon [_thread_blocked, id=3188]

 

0x08af8400 JavaThread "traceMsgQueueThread" daemon [_thread_blocked, id=1760]

 

0x08af7000 JavaThread "AWT-Windows" daemon [_thread_in_native, id=2824]

 

0x08af5000 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=3840]

 

0x08a3d400 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=4072]

 

0x08a3bc00 JavaThread "CompilerThread0" daemon [_thread_blocked, id=660]

 

0x08a3a800 JavaThread "Attach Listener" daemon [_thread_blocked, id=1632]

 

0x08a39800 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=768]

 

0x08a31c00 JavaThread "Finalizer" daemon [_thread_blocked, id=3512]

 

0x08a30c00 JavaThread "Reference Handler" daemon [_thread_blocked, id=1336]

 

0x00b8a000 JavaThread "main" [_thread_in_native, id=3168]

 

 

 

Other Threads:

 

0x08a27c00 VMThread [id=3348]

 

0x08a5b400 WatcherThread [id=716]

 

 

 

VM state:not at safepoint (normal execution)

 

 

 

VM Mutex/Monitor currently owned by a thread: None

 

 

 

Heap

 

def new generation total 1792K, used 1497K [0x20960000, 0x20b50000, 0x210c0000)

 

eden space 1600K, 81% used [0x20960000, 0x20aa6668, 0x20af0000)

 

from space 192K, 99% used [0x20b20000, 0x20b4fff0, 0x20b50000)

 

to space 192K, 0% used [0x20af0000, 0x20af0000, 0x20b20000)

 

tenured generation total 23340K, used 23285K [0x210c0000, 0x2278b000, 0x26960000)

 

the space 23340K, 99% used [0x210c0000, 0x2277d560, 0x2277d600, 0x2278b000)

 

compacting perm gen total 12288K, used 3936K [0x26960000, 0x27560000, 0x2a960000)

 

the space 12288K, 32% used [0x26960000, 0x26d38160, 0x26d38200, 0x27560000)

 

ro space 8192K, 62% used [0x2a960000, 0x2ae5e4e8, 0x2ae5e600, 0x2b160000)

 

rw space 12288K, 52% used [0x2b160000, 0x2b7a0e78, 0x2b7a1000, 0x2bd60000)

 

 

 

Dynamic libraries:

 

0x00400000 - 0x0049a000 C:\Program Files\Internet Explorer\iexplore[Caution: Executable File]

 

0x7c900000 - 0x7c9b0000 C:\WINDOWS\system32\ntdll.dll

 

0x7c800000 - 0x7c8f4000 C:\WINDOWS\system32\kernel32.dll

 

0x77dd0000 - 0x77e6b000 C:\WINDOWS\system32\ADVAPI32.dll

 

0x77e70000 - 0x77f01000 C:\WINDOWS\system32\RPCRT4.dll

 

0x77f10000 - 0x77f57000 C:\WINDOWS\system32\GDI32.dll

 

0x77d40000 - 0x77dd0000 C:\WINDOWS\system32\USER32.dll

 

0x77c10000 - 0x77c68000 C:\WINDOWS\system32\msvcrt.dll

 

0x77f60000 - 0x77fd6000 C:\WINDOWS\system32\SHLWAPI.dll

 

0x7c9c0000 - 0x7d1d5000 C:\WINDOWS\system32\SHELL32.dll

 

0x774e0000 - 0x7761d000 C:\WINDOWS\system32\ole32.dll

 

0x61410000 - 0x61534000 C:\WINDOWS\system32\urlmon.dll

 

0x77120000 - 0x771ac000 C:\WINDOWS\system32\OLEAUT32.dll

 

0x5dca0000 - 0x5dce5000 C:\WINDOWS\system32\iertutil.dll

 

0x77c00000 - 0x77c08000 C:\WINDOWS\system32\VERSION.dll

 

0x76390000 - 0x763ad000 C:\WINDOWS\system32\IMM32.DLL

 

0x773d0000 - 0x774d2000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\comctl32.dll

 

0x5d090000 - 0x5d127000 C:\WINDOWS\system32\comctl32.dll

 

0x7e1e0000 - 0x7e7a9000 C:\WINDOWS\system32\IEFRAME.dll

 

0x76bf0000 - 0x76bfb000 C:\WINDOWS\system32\PSAPI.DLL

 

0x5ad70000 - 0x5ada8000 C:\WINDOWS\system32\UxTheme.dll

 

0x10000000 - 0x10007000 C:\Program Files\Wireless Desktop\LgWndHk.dll

 

0x7c340000 - 0x7c396000 C:\Program Files\Wireless Desktop\MSVCR71.dll

 

0x74720000 - 0x7476b000 C:\WINDOWS\system32\MSCTF.dll

 

0x20000000 - 0x202c5000 C:\WINDOWS\system32\xpsp2res.dll

 

0x755c0000 - 0x755ee000 C:\WINDOWS\system32\msctfime.ime

 

0x5dff0000 - 0x5e01f000 C:\WINDOWS\system32\IEUI.dll

 

0x76380000 - 0x76385000 C:\WINDOWS\system32\MSIMG32.dll

 

0x4ec50000 - 0x4edf3000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.GdiPlus_6595b64144ccf1df_1.0.2600.2180_x-ww_522f9f82\gdiplus.dll

 

0x47060000 - 0x47081000 C:\WINDOWS\system32\xmllite.dll

 

0x77b40000 - 0x77b62000 C:\WINDOWS\system32\apphelp.dll

 

0x76fd0000 - 0x7704f000 C:\WINDOWS\system32\CLBCATQ.DLL

 

0x77050000 - 0x77115000 C:\WINDOWS\system32\COMRes.dll

 

0x746f0000 - 0x7471a000 C:\WINDOWS\system32\msimtf.dll

 

0x77fe0000 - 0x77ff1000 C:\WINDOWS\system32\Secur32.dll

 

0x77a20000 - 0x77a74000 C:\WINDOWS\System32\cscui.dll

 

0x76600000 - 0x7661d000 C:\WINDOWS\System32\CSCDLL.dll

 

0x77920000 - 0x77a13000 C:\WINDOWS\system32\SETUPAPI.dll

 

0x32560000 - 0x32572000 C:\Program Files\Microsoft Office\OFFICE11\msohev.dll

 

0x61930000 - 0x6197a000 C:\Program Files\Internet Explorer\ieproxy.dll

 

0x75e90000 - 0x75f40000 C:\WINDOWS\system32\SXS.DLL

 

0x771b0000 - 0x7727e000 C:\WINDOWS\system32\WININET.dll

 

0x01980000 - 0x01989000 C:\WINDOWS\system32\Normaliz.dll

 

0x75cf0000 - 0x75d81000 C:\WINDOWS\system32\MLANG.dll

 

0x71ab0000 - 0x71ac7000 C:\WINDOWS\system32\ws2_32.dll

 

0x71aa0000 - 0x71aa8000 C:\WINDOWS\system32\WS2HELP.dll

 

0x01bb0000 - 0x01bbe000 C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

 

0x01bc0000 - 0x01bdd000 C:\Program Files\AOL\AOL Search Enhancement\AOLSearch.dll

 

0x6d7c0000 - 0x6d839000 C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll

 

0x01bf0000 - 0x01f6f000 c:\program files\google\googletoolbar2.dll

 

0x01f70000 - 0x02236000 C:\WINDOWS\system32\msi.dll

 

0x77a80000 - 0x77b14000 C:\WINDOWS\system32\CRYPT32.dll

 

0x77b20000 - 0x77b32000 C:\WINDOWS\system32\MSASN1.dll

 

0x76c90000 - 0x76cb8000 C:\WINDOWS\system32\imagehlp.dll

 

0x76b40000 - 0x76b6d000 C:\WINDOWS\system32\WINMM.dll

 

0x76c30000 - 0x76c5e000 C:\WINDOWS\system32\WINTRUST.dll

 

0x71ad0000 - 0x71ad9000 C:\WINDOWS\system32\WSOCK32.dll

 

0x71a50000 - 0x71a8f000 C:\WINDOWS\system32\mswsock.dll

 

0x662b0000 - 0x66308000 C:\WINDOWS\system32\hnetcfg.dll

 

0x71a90000 - 0x71a98000 C:\WINDOWS\System32\wshtcpip.dll

 

0x76ee0000 - 0x76f1c000 C:\WINDOWS\system32\RASAPI32.dll

 

0x76e90000 - 0x76ea2000 C:\WINDOWS\system32\rasman.dll

 

0x5b860000 - 0x5b8b4000 C:\WINDOWS\system32\NETAPI32.dll

 

0x76eb0000 - 0x76edf000 C:\WINDOWS\system32\TAPI32.dll

 

0x76e80000 - 0x76e8e000 C:\WINDOWS\system32\rtutils.dll

 

0x769c0000 - 0x76a73000 C:\WINDOWS\system32\USERENV.dll

 

0x77c70000 - 0x77c93000 C:\WINDOWS\system32\msv1_0.dll

 

0x76d60000 - 0x76d79000 C:\WINDOWS\system32\iphlpapi.dll

 

0x71d40000 - 0x71d5c000 C:\WINDOWS\system32\actxprxy.dll

 

0x722b0000 - 0x722b5000 C:\WINDOWS\system32\sensapi.dll

 

0x76fc0000 - 0x76fc6000 C:\WINDOWS\system32\rasadhlp.dll

 

0x58d40000 - 0x58d47000 C:\WINDOWS\System32\wship6.dll

 

0x76f20000 - 0x76f47000 C:\WINDOWS\system32\DNSAPI.dll

 

0x76fb0000 - 0x76fb8000 C:\WINDOWS\System32\winrnr.dll

 

0x76f60000 - 0x76f8c000 C:\WINDOWS\system32\WLDAP32.dll

 

0x76d40000 - 0x76d58000 C:\WINDOWS\system32\MPRAPI.dll

 

0x77cc0000 - 0x77cf2000 C:\WINDOWS\system32\ACTIVEDS.dll

 

0x76e10000 - 0x76e35000 C:\WINDOWS\system32\adsldpc.dll

 

0x76b20000 - 0x76b31000 C:\WINDOWS\system32\ATL.DLL

 

0x71bf0000 - 0x71c03000 C:\WINDOWS\system32\SAMLIB.dll

 

0x7e830000 - 0x7eb9f000 C:\WINDOWS\system32\mshtml.dll

 

0x746c0000 - 0x746e9000 C:\WINDOWS\system32\msls31.dll

 

0x72ea0000 - 0x72f00000 C:\WINDOWS\system32\ieapfltr.dll

 

0x77690000 - 0x776b1000 C:\WINDOWS\system32\NTMARTA.DLL

 

0x63380000 - 0x633f8000 C:\WINDOWS\system32\jscript.dll

 

0x76200000 - 0x76277000 C:\WINDOWS\system32\mshtmled.dll

 

0x72d20000 - 0x72d29000 C:\WINDOWS\system32\wdmaud.drv

 

0x72d10000 - 0x72d18000 C:\WINDOWS\system32\msacm32.drv

 

0x77be0000 - 0x77bf5000 C:\WINDOWS\system32\MSACM32.dll

 

0x77bd0000 - 0x77bd7000 C:\WINDOWS\system32\midimap.dll

 

0x74980000 - 0x74ab0000 C:\WINDOWS\system32\msxml3.dll

 

0x4d4f0000 - 0x4d548000 C:\WINDOWS\system32\WINHTTP.dll

 

0x767f0000 - 0x76817000 C:\WINDOWS\system32\schannel.dll

 

0x0ffd0000 - 0x0fff8000 C:\WINDOWS\system32\rsaenh.dll

 

0x68100000 - 0x68124000 C:\WINDOWS\system32\dssenh.dll

 

0x74d90000 - 0x74dfb000 C:\WINDOWS\system32\USP10.dll

 

0x58760000 - 0x58792000 C:\WINDOWS\system32\iepeers.dll

 

0x73000000 - 0x73026000 C:\WINDOWS\system32\WINSPOOL.DRV

 

0x30000000 - 0x302ef000 C:\WINDOWS\system32\Macromed\Flash\Flash9c.ocx

 

0x763b0000 - 0x763f9000 C:\WINDOWS\system32\comdlg32.dll

 

0x6d430000 - 0x6d43a000 C:\WINDOWS\system32\ddrawex.dll

 

0x73760000 - 0x737a9000 C:\WINDOWS\system32\DDRAW.dll

 

0x73bc0000 - 0x73bc6000 C:\WINDOWS\system32\DCIMAN32.dll

 

0x6d6b0000 - 0x6d6d1000 C:\Program Files\Java\jre1.6.0_01\bin\npjpi160_01.dll

 

0x6d4a0000 - 0x6d4bb000 C:\Program Files\Java\jre1.6.0_01\bin\jpiexp.dll

 

0x6d250000 - 0x6d261000 C:\Program Files\Java\jre1.6.0_01\bin\deploy.dll

 

0x6d4f0000 - 0x6d514000 C:\Program Files\Java\jre1.6.0_01\bin\jpishare.dll

 

0x066c0000 - 0x06907000 C:\PROGRA~1\Java\JRE16~1.0_0\bin\client\jvm.dll

 

0x6d310000 - 0x6d318000 C:\PROGRA~1\Java\JRE16~1.0_0\bin\hpi.dll

 

0x6d770000 - 0x6d77c000 C:\PROGRA~1\Java\JRE16~1.0_0\bin\verify.dll

 

0x6d3b0000 - 0x6d3cf000 C:\PROGRA~1\Java\JRE16~1.0_0\bin\java.dll

 

0x6d7b0000 - 0x6d7bf000 C:\PROGRA~1\Java\JRE16~1.0_0\bin\zip.dll

 

0x6d000000 - 0x6d1c3000 C:\Program Files\Java\jre1.6.0_01\bin\awt.dll

 

0x6d2b0000 - 0x6d303000 C:\Program Files\Java\jre1.6.0_01\bin\fontmanager.dll

 

0x6d480000 - 0x6d498000 C:\Program Files\Java\jre1.6.0_01\bin\jpicom.dll

 

0x09430000 - 0x0946b000 C:\Program Files\Java\jre1.6.0_01\bin\regutils.dll

 

0x6d570000 - 0x6d583000 C:\Program Files\Java\jre1.6.0_01\bin\net.dll

 

0x79170000 - 0x79196000 C:\WINDOWS\system32\mscoree.dll

 

0x79410000 - 0x79425000 C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\mscorie.dll

 

0x79480000 - 0x79499000 C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\mscorld.dll

 

0x73300000 - 0x73365000 C:\WINDOWS\system32\vbscript.dll

 

0x69000000 - 0x6900e000 C:\WINDOWS\system32\Macromed\Common\SwSupport.dll

 

0x6d760000 - 0x6d76f000 C:\Program Files\Java\jre1.6.0_01\bin\unpack.dll

 

0x6d590000 - 0x6d599000 C:\Program Files\Java\jre1.6.0_01\bin\nio.dll

 

0x6d520000 - 0x6d544000 C:\Program Files\Java\jre1.6.0_01\bin\jsound.dll

 

0x6d550000 - 0x6d558000 C:\Program Files\Java\jre1.6.0_01\bin\jsoundds.dll

 

0x73f10000 - 0x73f6c000 C:\WINDOWS\system32\DSOUND.dll

 

 

 

VM Arguments:

 

jvm_args: -Xbootclasspath/a:C:\PROGRA~1\Java\JRE16~1.0_0\lib\deploy.jar;C:\PROGRA~1\Java\JRE16~1.0_0\lib\plugin.jar -Xmx96m -Djavaplugin.maxHeapSize=96m -Xverify:remote -Djavaplugin.version=1.6.0_01 -Djavaplugin.nodotversion=160_01 -Dbrowser=sun.plugin -DtrustProxy=true -Dapplication.home=C:\PROGRA~1\Java\JRE16~1.0_0 -Djavaplugin.vm.options=-Djava.class.path=C:\PROGRA~1\Java\JRE16~1.0_0\classes -Xbootclasspath/a:C:\PROGRA~1\Java\JRE16~1.0_0\lib\deploy.jar;C:\PROGRA~1\Java\JRE16~1.0_0\lib\plugin.jar -Xmx96m -Djavaplugin.maxHeapSize=96m -Xverify:remote -Djavaplugin.version=1.6.0_01 -Djavaplugin.nodotversion=160_01 -Dbrowser=sun.plugin -DtrustProxy=true -Dapplication.home=C:\PROGRA~1\Java\JRE16~1.0_0

 

java_command:

 

Launcher Type: generic

 

 

 

Environment Variables:

 

PATH=C:\PROGRA~1\Java\JRE16~1.0_0\bin;C:\Program Files\Internet Explorer;;C:\WINDOWS\system32;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\ATI Technologies\ATI Control Panel;C:\Program Files\Microsoft SQL Server\80\Tools\Binn\;;.

 

USERNAME=Troy

 

OS=Windows_NT

 

PROCESSOR_IDENTIFIER=x86 Family 15 Model 6 Stepping 2, GenuineIntel

 

 

 

 

 

 

 

--------------- S Y S T E M ---------------

 

 

 

OS: Windows XP Build 2600 Service Pack 2

 

 

 

CPU:total 2 family 15, cmov, cx8, fxsr, mmx, sse, sse2, ht

 

 

 

Memory: 4k page, physical 1046644k(440896k free), swap 2517448k(1997908k free)

 

 

 

vm_info: Java HotSpot Client VM (1.6.0_01-b06) for windows-x86, built on Mar 14 2007 00:24:02 by "java_re" with unknown MS VC++:1310[/hide]

 

 

 

This just started happening without warning, without me doing anything. I logged out of RS, closed the browser, had lunch, came back, and that was when it started happening.

 

 

 

Can anyone help please? Not all that good with computers :oops:

[nomar04]

just go to this site and download it manually.

 

http://java.sun.com/products/archive/jd ... index.html

[Brandon_7]

Uninstall the old Java and install the new one, see if that helps.

[Peronix]

Uninstall the old Java and install the new one, see if that helps.

 

 

 

If you mean remove 5.5 and install 6.1, that's exactly what I did. Same problem with both.

[Peronix]

Okay, I dunno which fixed my problem, but I dld that file, downloaded all the windows updates, and removed a few pieces of malware from my comp (spyware). It's working now.