I log in to find my account was disabled. Here is the message they sent me.

 

 

 

We regret to inform you that your RuneScape character has been banned due to billing problems with your account.

 

 

 

The payment used to purchase a membership for this account was either charged-back or refunded. This means you have had days of membership which have not been paid for.

 

 

 

If you feel you have been banned in error, or if you have any relevant information with respect to the payment used for your membership then please contact us immediately through the Billing section of the RuneScape Knowledge Base. This can be found by visiting our website, http://www.runescape.com/, and selecting "Customer Support" and then "Billing".

 

 

 

You can then submit a billing query. Please provide as much information as possible so we can investigate your issue.

 

 

 

Sincerely,

 

Jagex Customer Support

 

 

 

 

 

 

 

How is this at all possible? I used PayByCash. HOW can it be that my money was charged back.

 

 

 

Honestly can someone explain this to me?

I'm not familiar with the PayByCash method (I use PayPal) so I don't really know how that could happen.

Yea, I don't understand How or Why that would happen.

 

 

 

I sent in a billing query, hopefully I don't have to wait too long for a response.

I have a feeling it was in error. I don't know how you can "identity theft" on PayByCash.

 

 

 

Don't worry too much about it.

I have a feeling it was in error. I don't know how you can "identity theft" on PayByCash.

 

 

 

Don't worry too much about it.

 

 

 

Thanks.

 

 

 

So stressful though. Was just ready to enjoy a nice calm afternoon of RS and now i have to deal with this.