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Negative member credits

ghjkl
in Help and Advice

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Yesterday I went from 5 to -110 member credits, and I don't know how. How do I fix this? I am assuming I should give more money to jagex, but is there any way I can ask them what happened? All they said was that the money I used to pay for members was refunded, and I sent it through the mail #-o

QFC: 67-68-5-56012026

johannase.jpg

Thank you to tripsis for an awesome sig!

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