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Account locked...


Str4lif3

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My main account str4lif3 got locked this morning. When I try to log in, it says: 'Your account has been locked as we suspect it has been stolen. ''Click here'' to recover your account'

 

 

 

I click, I write my name and I get this message: 'We have reason to believe that there may have been a fraudulent appeal attempt made from this IP address. Only attempt to appeal accounts that you personally own.'

 

 

 

Is there anyway I can prove this is my account?

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Answer all the questions they ask you. Any other information you provide will likely not help them.

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that's what i'm talking about, I can't access this page since I get a message saying We have reason to believe that there may have been a fraudulent appeal attempt made from this IP address. Is there any email adress I can send a message to jagex customer support?

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If it's an IP addess problem, maybe try doing it from a different computer?

 

Go on a friend's computer, library, etc, they'll all have different IP addresses so you might be able to try your recovery questions then.

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