Str4lif3 Posted September 6, 2009 Share Posted September 6, 2009 My main account str4lif3 got locked this morning. When I try to log in, it says: 'Your account has been locked as we suspect it has been stolen. ''Click here'' to recover your account' I click, I write my name and I get this message: 'We have reason to believe that there may have been a fraudulent appeal attempt made from this IP address. Only attempt to appeal accounts that you personally own.' Is there anyway I can prove this is my account? Link to comment Share on other sites More sharing options...
Zaaps1 Posted September 6, 2009 Share Posted September 6, 2009 Answer all the questions they ask you. Any other information you provide will likely not help them. ~It's Super Effective! (The Zaaps Blog)~My YouTube Channel, where you get to watch me go around and make a fool out of myself and all comp capersGuides:~Yeah I wrote them once~Suggestions:~Yeah I made those once~ Link to comment Share on other sites More sharing options...
Str4lif3 Posted September 6, 2009 Author Share Posted September 6, 2009 that's what i'm talking about, I can't access this page since I get a message saying We have reason to believe that there may have been a fraudulent appeal attempt made from this IP address. Is there any email adress I can send a message to jagex customer support? Link to comment Share on other sites More sharing options...
Robert_R Posted September 6, 2009 Share Posted September 6, 2009 Go on rs forums there's a contact us forum you can post on. Link to comment Share on other sites More sharing options...
Norriie Posted September 6, 2009 Share Posted September 6, 2009 If it's an IP addess problem, maybe try doing it from a different computer? Go on a friend's computer, library, etc, they'll all have different IP addresses so you might be able to try your recovery questions then. [Click for my blog] [hide=Drops & Achievements] 99 Hunter: 4/30/09 99 Cooking: 6/2/2009 99 Attack: 6/9/10 Dragon Legs x2 | Dragon Skirt x2 | Dragon Med x3 | Dragon Boots x13 | Dragon Shield Left Half x1Abyssal Whip x2 | Granite Maul x8 | Granite Helm x2 | Granite Legs x1[/hide] Link to comment Share on other sites More sharing options...
Str4lif3 Posted September 6, 2009 Author Share Posted September 6, 2009 roberts, I can't log in on forums either :( Ice, that's what i'll do. Seems like it's the only way to get it back. thanks guys. Link to comment Share on other sites More sharing options...
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