Jagex Client

[VARN]

I have finished upgrading from vista to windows 7 (clean install). Now while I am playing, Jagex windows client will just close; there is no error or entry in the event viewer. I thought about using the problem step recorder to see if I could find the problem, I do not want to get banned for macroing since I do not know how jagex will interpret the program.

 

Any ideas?

[Ember]

.

[VARN]

There are not any java error logs.

 

The game will not run at all in the browser, if I click on play now it crashes; this seems to be a problem with IE9, as it would not load in vista before I upgraded to Windows 7.

 

I am going to try reinstalling my graphic card driver.

[Karvinen]

The error logs are in the directory of jagexlauncher[Caution: Executable File]. Right click the icon and click "open location" (or whatever it is in your language).

[VARN]

The error logs are in the directory of jagexlauncher[Caution: Executable File]. Right click the icon and click "open location" (or whatever it is in your language).

 

Thanks I did not realise that is where they are; I am reinstalling Java now.

[Karvinen]

Reinstalling Java will not help, since the client has its own Java.

 

Can you post the error logs in the jagexlauncher directory?

[RSBDavid]

What operating system are you currently using?

[VARN]

[spoiler=Java Log]#

# A fatal error has been detected by the Java Runtime Environment:

#

# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6cc80a3b, pid=13212, tid=14900

#

# JRE version: 7.0

# Java VM: OpenJDK Client VM (17.0-b07-internal mixed mode windows-x86 )

# Problematic frame:

# V [jvm.dll+0x10a3b]

#

# If you would like to submit a bug report, please visit:

# http://java.sun.com/webapps/bugreport/crash.jsp

#

 

--------------- T H R E A D ---------------

 

Current thread (0x1111b400): JavaThread "Thread-6" daemon [_thread_in_vm, id=14900, stack(0x183d0000,0x184d0000)]

 

siginfo: ExceptionCode=0xc0000005, reading address 0x00000000

 

Registers:

EAX=0x00000000, EBX=0x1111b400, ECX=0x00000001, EDX=0x6cefc5cc

ESP=0x184cdf44, EBP=0x184cdf78, ESI=0x000000d0, EDI=0x1111b400

EIP=0x6cc80a3b, EFLAGS=0x00010246

 

Top of Stack: (sp=0x184cdf44)

0x184cdf44: 1111b400 000000d0 184cdf78 00000000

0x184cdf54: 1111b400 00000000 111182c0 000000d0

0x184cdf64: 14cd1eee 1111b510 00000000 00000000

0x184cdf74: 1111b510 184cdfa8 14cd145d 00000000

0x184cdf84: 00000000 184cfcdc 6ce7b710 6ced9fa8

0x184cdf94: ffffffff 184cdfb0 277e5f00 1111b510

0x184cdfa4: 111182c0 184cdff8 029998ff 1111b510

0x184cdfb4: 184cdfdc 00000000 00000000 00000000

 

Instructions: (pc=0x6cc80a3b)

0x6cc80a2b: 24 30 83 c4 04 85 c0 74 03 c6 00 00 8b 44 24 28

0x6cc80a3b: 8b 28 8b 4d 04 8b 41 0c 3d 00 00 00 c0 7c 19 c1

 

 

Stack: [0x183d0000,0x184d0000], sp=0x184cdf44, free space=3f7184cd9fck

Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)

V [jvm.dll+0x10a3b]

C [hw3d.dll+0x145d]

J jagex3.graphics2.hw.NativeInterface.copyPositions([i[i[i[sIIIJ)V

J qw.a(B)Z

J qw.l(I)V

J qw.a(Lhba;Llda;I)V

J mb.b(Lha;I)Lbd;

J rs.a(Lgg;[Lcba;)V

J ld.a(Lgg;ZZ)V

J ei.a(Z[[[bIBIIZ)V

J eba.a(IIII[[[b[i[i[i[i[iIBIIZZIIZ)V

J fp.a(IIIIZI)V

J od.a(IZIIII[Lsba;IIZI)V

J od.a(IZIIII[Lsba;IIZI)V

J tv.a(IIIIIIIBI)V

J ns.a(B)V

J mj.a(JI)V

J client.b(B)V

J client.h(I)V

J ue.g(I)V

j ue.run()V+370

j java.lang.Thread.run()V+11

v ~StubRoutines::call_stub

 

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)

J jagex3.graphics2.hw.NativeInterface.copyPositions([i[i[i[sIIIJ)V

J qw.a(B)Z

J qw.l(I)V

J qw.a(Lhba;Llda;I)V

J mb.b(Lha;I)Lbd;

J rs.a(Lgg;[Lcba;)V

J ld.a(Lgg;ZZ)V

J ei.a(Z[[[bIBIIZ)V

J eba.a(IIII[[[b[i[i[i[i[iIBIIZZIIZ)V

J fp.a(IIIIZI)V

J od.a(IZIIII[Lsba;IIZI)V

J od.a(IZIIII[Lsba;IIZI)V

J tv.a(IIIIIIIBI)V

J ns.a(B)V

J mj.a(JI)V

J client.b(B)V

J client.h(I)V

J ue.g(I)V

j ue.run()V+370

j java.lang.Thread.run()V+11

v ~StubRoutines::call_stub

 

--------------- P R O C E S S ---------------

 

Java Threads: ( => current thread )

0x1111a800 JavaThread "Thread-15" daemon [_thread_blocked, id=12084, stack(0x28590000,0x28690000)]

0x1111c800 JavaThread "Thread-14" daemon [_thread_in_native, id=6384, stack(0x281c0000,0x282c0000)]

0x1111d800 JavaThread "Thread-11" daemon [_thread_blocked, id=14844, stack(0x1a470000,0x1a570000)]

0x1111d400 JavaThread "Java Sound Event Dispatcher" daemon [_thread_blocked, id=12888, stack(0x1a0e0000,0x1a1e0000)]

0x1111c000 JavaThread "Thread-8" daemon [_thread_blocked, id=3840, stack(0x186b0000,0x187b0000)]

0x1111bc00 JavaThread "Thread-7" daemon [_thread_blocked, id=10372, stack(0x18580000,0x18680000)]

=>0x1111b400 JavaThread "Thread-6" daemon [_thread_in_vm, id=14900, stack(0x183d0000,0x184d0000)]

0x1111b000 JavaThread "Thread-5" daemon [_thread_blocked, id=13548, stack(0x18250000,0x18350000)]

0x110dec00 JavaThread "Thread-2" daemon [_thread_blocked, id=8628, stack(0x13a10000,0x13b10000)]

0x110de800 JavaThread "Thread-1" daemon [_thread_blocked, id=4884, stack(0x13720000,0x13820000)]

0x110d9c00 JavaThread "AWT-EventQueue-0" [_thread_blocked, id=13020, stack(0x12290000,0x12390000)]

0x11072c00 JavaThread "AWT-Windows" daemon [_thread_in_native, id=4816, stack(0x11440000,0x11540000)]

0x11057400 JavaThread "AWT-Shutdown" [_thread_blocked, id=13888, stack(0x115c0000,0x116c0000)]

0x11056800 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=15320, stack(0x112f0000,0x113f0000)]

0x00a45c00 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=7512, stack(0x10f00000,0x11000000)]

0x00a41800 JavaThread "CompilerThread0" daemon [_thread_blocked, id=14136, stack(0x10d10000,0x10e10000)]

0x00a3e400 JavaThread "Attach Listener" daemon [_thread_blocked, id=6692, stack(0x10b60000,0x10c60000)]

0x00a3b000 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=656, stack(0x109d0000,0x10ad0000)]

0x00a12800 JavaThread "Finalizer" daemon [_thread_blocked, id=4788, stack(0x107d0000,0x108d0000)]

0x00a0d800 JavaThread "Reference Handler" daemon [_thread_blocked, id=12012, stack(0x10500000,0x10600000)]

0x008ecc00 JavaThread "main" [_thread_blocked, id=14968, stack(0x00330000,0x00430000)]

 

Other Threads:

0x00a0a800 VMThread [stack: 0x10330000,0x10430000] [id=10804]

0x00a50000 WatcherThread [stack: 0x108d0000,0x109d0000] [id=14088]

 

VM state:not at safepoint (normal execution)

 

VM Mutex/Monitor currently owned by a thread: None

 

Heap

def new generation total 23360K, used 8008K [0x03ee0000, 0x05830000, 0x06980000)

eden space 20800K, 26% used [0x03ee0000, 0x044321b0, 0x05330000)

from space 2560K, 100% used [0x055b0000, 0x05830000, 0x05830000)

to space 2560K, 0% used [0x05330000, 0x05330000, 0x055b0000)

tenured generation total 51696K, used 38507K [0x06980000, 0x09bfc000, 0x0bee0000)

the space 51696K, 74% used [0x06980000, 0x08f1acb8, 0x08f1ae00, 0x09bfc000)

compacting perm gen total 13568K, used 13523K [0x0bee0000, 0x0cc20000, 0x0fee0000)

the space 13568K, 99% used [0x0bee0000, 0x0cc14d90, 0x0cc14e00, 0x0cc20000)

No shared spaces configured.

 

Dynamic libraries:

0x00ad0000 - 0x00ad7000 C:\Users\VARN\AppData\Local\jagexlauncher\bin\JagexLauncher[Caution: Executable File]

0x776d0000 - 0x77850000 C:\Windows\SysWOW64\ntdll.dll

0x767d0000 - 0x768d0000 C:\Windows\syswow64\kernel32.dll

0x76b60000 - 0x76ba6000 C:\Windows\syswow64\KERNELBASE.dll

0x76bb0000 - 0x76cb0000 C:\Windows\syswow64\USER32.dll

0x768d0000 - 0x76960000 C:\Windows\syswow64\GDI32.dll

0x76600000 - 0x7660a000 C:\Windows\syswow64\LPK.dll

0x75490000 - 0x7552d000 C:\Windows\syswow64\USP10.dll

0x753e0000 - 0x7548c000 C:\Windows\syswow64\msvcrt.dll

0x74ed0000 - 0x74f70000 C:\Windows\syswow64\ADVAPI32.dll

0x75630000 - 0x75649000 C:\Windows\SysWOW64\sechost.dll

0x752f0000 - 0x753e0000 C:\Windows\syswow64\RPCRT4.dll

0x74dd0000 - 0x74e30000 C:\Windows\syswow64\SspiCli.dll

0x74dc0000 - 0x74dcc000 C:\Windows\syswow64\CRYPTBASE.dll

0x727d0000 - 0x7285e000 C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_508ed732bcbc0e5a\MSVCP90.dll

0x74b60000 - 0x74c03000 C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_508ed732bcbc0e5a\MSVCR90.dll

0x74cc0000 - 0x74d0b000 C:\Windows\system32\apphelp.dll

0x6d1c0000 - 0x6d24c000 C:\Windows\AppPatch\AcLayers.DLL

0x75660000 - 0x762a9000 C:\Windows\syswow64\SHELL32.dll

0x755d0000 - 0x75627000 C:\Windows\syswow64\SHLWAPI.dll

0x76cb0000 - 0x76e0c000 C:\Windows\syswow64\ole32.dll

0x750c0000 - 0x7514f000 C:\Windows\syswow64\OLEAUT32.dll

0x73750000 - 0x73767000 C:\Windows\system32\USERENV.dll

0x73740000 - 0x7374b000 C:\Windows\system32\profapi.dll

0x6fc60000 - 0x6fcb1000 C:\Windows\system32\WINSPOOL.DRV

0x74910000 - 0x74922000 C:\Windows\system32\MPR.dll

0x75570000 - 0x755d0000 C:\Windows\system32\IMM32.DLL

0x751b0000 - 0x7527c000 C:\Windows\syswow64\MSCTF.dll

0x10000000 - 0x10048000 C:\Windows\SysWOW64\guard32.dll

0x737a0000 - 0x737a9000 C:\Windows\system32\VERSION.dll

0x73790000 - 0x73797000 C:\Windows\system32\fltlib.dll

0x6cc70000 - 0x6cf3d000 C:\Users\VARN\AppData\Local\jagexlauncher\bin\jvm.dll

0x74980000 - 0x749b2000 C:\Windows\system32\WINMM.dll

0x00190000 - 0x0019c000 C:\Users\VARN\AppData\Local\jagexlauncher\bin\verify.dll

0x00530000 - 0x00550000 C:\Users\VARN\AppData\Local\jagexlauncher\bin\java.dll

0x00550000 - 0x00558000 C:\Users\VARN\AppData\Local\jagexlauncher\bin\hpi.dll

0x75650000 - 0x75655000 C:\Windows\syswow64\PSAPI.DLL

0x008a0000 - 0x008b3000 C:\Users\VARN\AppData\Local\jagexlauncher\bin\zip.dll

0x10680000 - 0x107b3000 C:\Users\VARN\AppData\Local\jagexlauncher\bin\awt.dll

0x74930000 - 0x74943000 C:\Windows\system32\DWMAPI.DLL

0x70280000 - 0x70304000 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7600.16661_none_ebfb56996c72aefc\COMCTL32.dll

0x74c10000 - 0x74c90000 C:\Windows\system32\uxtheme.dll

0x101b0000 - 0x10217000 C:\ProgramData\Panda Security URL Filtering\panda_url_filtering.dll

0x75530000 - 0x75565000 C:\Windows\syswow64\WS2_32.dll

0x776a0000 - 0x776a6000 C:\Windows\syswow64\NSI.dll

0x0ffb0000 - 0x0fffe000 C:\Program Files\FileBX\FileBXH32.dll

0x100e0000 - 0x1010a000 C:\Users\VARN\AppData\Local\jagexlauncher\bin\fontmanager.dll

0x6b400000 - 0x6b485000 C:\Users\VARN\AppData\Local\jagexlauncher\bin\freetype6.dll

0x00ab0000 - 0x00ac2000 C:\Users\VARN\AppData\Local\jagexlauncher\bin\zlib1.dll

0x10c60000 - 0x10c76000 C:\Users\VARN\AppData\Local\jagexlauncher\bin\net.dll

0x6dc20000 - 0x6dc5c000 C:\Windows\system32\mswsock.dll

0x6dc10000 - 0x6dc16000 C:\Windows\System32\wship6.dll

0x10ca0000 - 0x10cae000 C:\Users\VARN\AppData\Local\jagexlauncher\bin\nio.dll

0x74e40000 - 0x74ec3000 C:\Windows\syswow64\CLBCatQ.DLL

0x6dc70000 - 0x6dc80000 C:\Windows\system32\NLAapi.dll

0x6fcc0000 - 0x6fd04000 C:\Windows\system32\DNSAPI.dll

0x6dd50000 - 0x6dd58000 C:\Windows\System32\winrnr.dll

0x6dd40000 - 0x6dd50000 C:\Windows\system32\napinsp.dll

0x6da80000 - 0x6da92000 C:\Windows\system32\pnrpnsp.dll

0x6cf80000 - 0x6cfa7000 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL

0x748e0000 - 0x748fc000 C:\Windows\system32\IPHLPAPI.DLL

0x739e0000 - 0x739e7000 C:\Windows\system32\WINNSI.DLL

0x6cf40000 - 0x6cf78000 C:\Windows\System32\fwpuclnt.dll

0x6dc60000 - 0x6dc66000 C:\Windows\system32\rasadhlp.dll

0x6cfb0000 - 0x6cfb5000 C:\Windows\System32\wshtcpip.dll

0x12050000 - 0x12064000 C:\Windows\.jagex_cache_32\runescape\browsercontrol.dll

0x12000000 - 0x12006000 C:\Users\VARN\AppData\Local\jagexlauncher\bin\jawt.dll

0x6a690000 - 0x6afba000 C:\Windows\SysWOW64\ieframe.dll

0x724b0000 - 0x724ec000 C:\Windows\SysWOW64\OLEACC.dll

0x76610000 - 0x767c6000 C:\Windows\syswow64\iertutil.dll

0x6f3b0000 - 0x6f3df000 C:\Windows\SysWOW64\XmlLite.dll

0x74740000 - 0x748de000 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd\comctl32.dll

0x73720000 - 0x73736000 C:\Windows\system32\CRYPTSP.dll

0x736e0000 - 0x7371b000 C:\Windows\system32\rsaenh.dll

0x72460000 - 0x7246e000 C:\Windows\system32\RpcRtRemote.dll

0x73d30000 - 0x73d8f000 C:\Windows\system32\SXS.DLL

0x764f0000 - 0x765ff000 C:\Windows\syswow64\urlmon.dll

0x74f70000 - 0x7508a000 C:\Windows\syswow64\WININET.dll

0x764e0000 - 0x764e3000 C:\Windows\syswow64\Normaliz.dll

0x72610000 - 0x72618000 C:\Windows\system32\Secur32.dll

0x6dce0000 - 0x6dd32000 C:\Windows\system32\RASAPI32.dll

0x6dcc0000 - 0x6dcd5000 C:\Windows\system32\rasman.dll

0x6dcb0000 - 0x6dcbd000 C:\Windows\system32\rtutils.dll

0x6dca0000 - 0x6dca6000 C:\Windows\system32\sensapi.dll

0x72420000 - 0x72445000 C:\Windows\system32\peerdist.dll

0x72400000 - 0x7241b000 C:\Windows\system32\AUTHZ.dll

0x68f30000 - 0x69ada000 C:\Windows\system32\MSHTML.dll

0x12780000 - 0x12791000 C:\Users\VARN\AppData\Local\jagexlauncher\bin\unpack.dll

0x73c10000 - 0x73c3e000 C:\Windows\system32\MLANG.dll

0x73c00000 - 0x73c0b000 C:\Windows\system32\msimtf.dll

0x76990000 - 0x76b2d000 C:\Windows\syswow64\setupapi.dll

0x76b30000 - 0x76b57000 C:\Windows\syswow64\CFGMGR32.dll

0x75280000 - 0x75292000 C:\Windows\syswow64\DEVOBJ.dll

0x154c0000 - 0x1557a000 C:\Windows\system32\d2d1.dll

0x72150000 - 0x7225a000 C:\Windows\system32\DWrite.dll

0x722d0000 - 0x72353000 C:\Windows\system32\dxgi.dll

0x76960000 - 0x7698d000 C:\Windows\syswow64\WINTRUST.dll

0x762b0000 - 0x763cc000 C:\Windows\syswow64\CRYPT32.dll

0x74e30000 - 0x74e3c000 C:\Windows\syswow64\MSASN1.dll

0x6fc10000 - 0x6fc3c000 C:\Windows\system32\d3d10_1.dll

0x72360000 - 0x7239a000 C:\Windows\system32\d3d10_1core.dll

0x6e710000 - 0x6e83c000 C:\Windows\system32\D3D10Warp.dll

0x6f770000 - 0x6f79b000 C:\Windows\system32\msls31.dll

0x74190000 - 0x7428b000 C:\Windows\system32\windowscodecs.dll

0x6c850000 - 0x6c952000 C:\Windows\system32\d3d10.dll

0x6e0e0000 - 0x6e113000 C:\Windows\system32\d3d10core.dll

0x74640000 - 0x74735000 C:\Windows\system32\PROPSYS.dll

0x6c020000 - 0x6c1d9000 C:\Windows\SysWOW64\jscript9.dll

0x13f60000 - 0x13f80000 C:\Users\VARN\AppData\Local\jagexlauncher\bin\jpeg.dll

0x18bf0000 - 0x191d4000 C:\Windows\SysWOW64\Macromed\Flash\Flash10l.ocx

0x6ed90000 - 0x6ee02000 C:\Windows\system32\DSOUND.dll

0x74100000 - 0x74125000 C:\Windows\system32\POWRPROF.dll

0x763d0000 - 0x7644b000 C:\Windows\syswow64\COMDLG32.dll

0x6e580000 - 0x6e5f9000 C:\Windows\system32\mscms.dll

0x13c10000 - 0x13c1a000 C:\Users\VARN\AppData\Local\jagexlauncher\bin\jsound.dll

0x13d80000 - 0x13d89000 C:\Users\VARN\AppData\Local\jagexlauncher\bin\jsoundds.dll

0x739f0000 - 0x73a29000 C:\Windows\system32\MMDevAPI.DLL

0x73b90000 - 0x73bc0000 C:\Windows\system32\wdmaud.drv

0x73ad0000 - 0x73ad4000 C:\Windows\system32\ksuser.dll

0x739b0000 - 0x739b7000 C:\Windows\system32\AVRT.dll

0x724f0000 - 0x72526000 C:\Windows\system32\AUDIOSES.DLL

0x73ac0000 - 0x73ac8000 C:\Windows\system32\msacm32.drv

0x739c0000 - 0x739d4000 C:\Windows\system32\MSACM32.dll

0x73ab0000 - 0x73ab7000 C:\Windows\system32\midimap.dll

0x73a60000 - 0x73a89000 C:\Windows\.jagex_cache_32\runescape\jaclib.dll

0x13f10000 - 0x13f1d000 C:\Windows\.jagex_cache_32\runescape\jagmisc.dll

0x14cd0000 - 0x14ce5000 C:\Windows\.jagex_cache_32\runescape\hw3d.dll

0x14ea0000 - 0x14eba000 C:\Windows\.jagex_cache_32\runescape\jagdx.dll

 

VM Arguments:

jvm_args: -Dsun.java2d.noddraw=true -Dsun.awt.noerasebackground=true -Djava.net.preferIPv4Stack=true -Dcom.jagex.config=http://www.runescape.com/k=3/l=$(Language:0)/jav_config.ws -Xmx128m

java_command: <unknown>

Launcher Type: generic

 

Environment Variables:

PATH=C:\Program Files (x86)\NVIDIA Corporation\PhysX\Common;C:\Program Files\Common Files\Microsoft Shared\Windows Live;C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\Windows Live\Shared

USERNAME=VARN

OS=Windows_NT

PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 15 Stepping 7, GenuineIntel

 

 

 

--------------- S Y S T E M ---------------

 

OS: Windows 7 Build 7600

 

CPU:total 4 (4 cores per cpu, 1 threads per core) family 6 model 15 stepping 7, cmov, cx8, fxsr, mmx, sse, sse2, sse3, ssse3

 

Memory: 4k page, physical 8387128k(6060764k free), swap 16772360k(12389752k free)

 

vm_info: OpenJDK Client VM (17.0-b07-internal) for windows-x86 JRE (1.7.0), built on Mar 24 2010 10:28:15 by jack_haughton with MS VC++ 9.0 (VS2008)

 

time: Tue Feb 15 18:26:20 2011

elapsed time: 98 seconds

 

 

 

 

Yes, reinstalling Java did nothing; I reinstalled the Windows Client and I have not had a problem yet.

 

I am using windows 7 x64

[Karvinen]

C [hw3d.dll+0x145d]

 

Seems to be Jagex's problem.

 

Not sure if a buggy graphics driver could cause this. Could you post a GPU-Z screenshot or something like that.

[VARN]

[spoiler=Screenshots]