Problem with my account

[CellZsaga]

Hello,

I have a swiftkit account on my computer and it does not to seem to work. I have a lot of screenshots on this swiftkit account which I would really like to retrieve. However, when I do try to log in, it says "The password for this profile could not be retrieved, it may have been deleted or corrupted". I was wondering if it were possible if a Swiftkit administrator would be able to help me and possibly retrieve the screenshots taken on the account or simply restore my account.

Thanks.

[Simmo]

the screenshots can be found inside your swiftkit install folder, normally c:\Program Files (x86)\SwiftKit\Screenshots\

 

I would also recommend this as a back up just in case something were to happen to your computer http://kb.swiftkit.n...creenshots.html

 

All Accounts and their data, notes, screenshots are all stored locally and not on SwiftKit servers.

[CellZsaga]

the screenshots can be found inside your swiftkit install folder, normally c:\Program Files (x86)\SwiftKit\Screenshots\

 

I would also recommend this as a back up just in case something were to happen to your computer http://kb.swiftkit.n...creenshots.html

 

All Accounts and their data, notes, screenshots are all stored locally and not on SwiftKit servers.

 

That's the problem though. When I do check the folders, my account is not in there. When I do try to log on the account, it says the account may have been deleted or corrupted. I assume that means I'm f'ed.

[Simmo]

I assume that means I'm f'ed.

Um yeah pretty much unless you are able to do a system restore but i'm not sure if files are backed up in nature though