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hacked account questions

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I played runescape from October 2005 to December 2010, played on and off in 2011, stopped in 2012, and was about to start up again in 2013. Unfortunately, I try to log into my account and none of my passwords work. I try to recover my password at the account recovery page and I'm always sent to the e-mail recovery page, where you must type in the e-mail registered with your account. Thing is, I don't think I ever registered an e-mail with my account. To make things worse I can't seem to navigate to the password recovery form, which is what I'm more accustomed to seeing when I've lost my password. Now I'm locked out of my account. I decided to e-mail runescape billing, and now I'm starting to get pretty nervous. I just made an account, and was able to use the same display name as the display name of my old character. I'm wondering if anyone could give me some advice as to what I should do. I have three pre-paid cards I used to pay for my account's membership in the past and I'm wondering if they would be of any use. Thank you for taking the time to read my post.

http://forum.tip.it/topic/315198-hacked-dont-know-what-to-do/

 

This is targeted towards people who just found out their accounts compromised <24 hours ago, though fundamentals of the guide applies.

zuzmo.png

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[hide][hide][hide][hide][hide][hide][hide][hide][hide][hide][hide][hide][hide][hide][hide][hide][hide][hide][hide][hide][hide][hide][hide][hide][hide][hide][hide][hide][hide][hide]

Never gonna give you up.[/hide][/hide][/hide][/hide][/hide][/hide][/hide][/hide][/hide][/hide][/hide][/hide][/hide][/hide][/hide][/hide][/hide][/hide][/hide][/hide][/hide][/hide][/hide][/hide][/hide][/hide][/hide][/hide][/hide][/hide]

"We don't want players to be able to buy their way to success in RuneScape. If we let players start doing this, it devalues RuneScape for others. We feel your status in real-life shouldn't affect your ability to be successful in RuneScape" Jagex 01/04/01 - 02/03/12

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