Update server/firewall error

[Endeavour]

When I try to start up Swiftkit, I get the following error:

 

 

Using these webpages:

http://kb.swiftkit.n...-cancelled.html

http://kb.swiftkit.n...all-errors.html

 

I thought I'd install Fiddler and give it a try.

 

With Fiddler running, when I try to load Swiftkit, Fiddler gives me the following error:

 

 

Also, the FileVersion.ini file I should be looking for in the Fiddler list doesn't seem to show up:

 

 

So, I went to my Firewall settings, because if the file doesn't show up it is supposed to be a Firewall error.

I've added Swiftkit to my exceptions (Uitzonderingen is dutch for that)

 

 

So I thought this would finally fix the problem. However, I still get the same error message. What else can I try to get rid of it?

 

PS: I didn't use image tags because I got the error 'You are not allowed to use that image extension on this community'.

Edited March 11, 2013 by Kaida23
Fixed the images.

[Kaida23]

You have to add ".jpg" to the end of the image link to get puush images to display properly. ;)

 

btw - welcome to TIF! :)

[Endeavour]

Ah, I see, thanks for fixing that =P

[Marius]

Hi,

 

Do you have any other firewall program installed, often we see this with people who are not aware that for example their Antivirus software comes bundles with it's own firewall.

[Endeavour]

Sorry for the late response, I had to check this with my dad because I usually don't touch the antivirus and stuff so I'm pretty clueless about that. What I know my antivirus has, is this:

 

 

I'm using AVG Anti-Virus Free. If it's of any help:

 

 

Also, I don't have WIndows Defender anymore, when I start my computer, I get this error message:

 

 

Which pretty much says it can't start WIndows Defender.

[Stidor]

Do the patch notes load at all?

[Endeavour]

When I start Swiftkit, the first screen with Patch Notes loads fine:

 

 

When I press play, the 'loading bar' gets stuck like this:

 

 

And then I get the error message:

 

[Stidor]

Could you post us the log of the debug.txt file in your SwiftKit folder?

 

Try the staff server. The password is sphex12

 

I think you have an issue with the CDN

[Endeavour]

[spoiler=Debug.txt][20-3-2013 12:16:08] Starting up...

[20-3-2013 12:16:09] Starting up...launcher version is 1.65.25

[20-3-2013 12:16:09] App data folder path is C:\ProgramData\SwiftKit

[20-3-2013 12:16:09] Checking folder structure

[20-3-2013 12:16:09] Attempt to set browser emulation

[20-3-2013 12:16:09] Check if drive is NTFS

[20-3-2013 12:16:09] Starting cleanup

[20-3-2013 12:16:09] Variables set

[20-3-2013 12:16:09] Delete all temp files

[20-3-2013 12:16:09] Delete all temp folders

[20-3-2013 12:16:09] exiting cleanup temp data

[20-3-2013 12:16:09] Finished cleaning up temp data

[20-3-2013 12:16:09] Initialize finished

[20-3-2013 12:16:12] Launch button was pressed

[20-3-2013 12:16:12] Get a setting from somewhere

[20-3-2013 12:16:12] Connecting

[20-3-2013 12:16:12] Update server responded, download update file

[20-3-2013 12:16:12] Got our update file, now decode it

[20-3-2013 12:16:12] Update file decoded, now read it...

[20-3-2013 12:16:12] Check versions

[20-3-2013 12:16:12] Checking file - SwiftKit(Install)[Caution: Executable File]

[20-3-2013 12:16:12] Checking file - SwiftKit[Caution: Executable File]

[20-3-2013 12:16:12] Checking file - ExePatcher[Caution: Executable File]

[20-3-2013 12:16:12] Checking file - LaVolpeAlphaImg.ocx

[20-3-2013 12:16:12] Checking file - SwiftKit-RS[Caution: Executable File]

[20-3-2013 12:16:13] Error Downloading Update: The connection with the server was reset.

[20-3-2013 12:16:14] Checking file - swiftirc.ocx

[20-3-2013 12:16:14] Checking file - SwiftKitData001.skd

[20-3-2013 12:16:14] Checking file - SwiftKitData002.skd

[20-3-2013 12:16:14] Checking file - Help.chm

[20-3-2013 12:16:14] Checking file - WorldInfo.ini

[20-3-2013 12:16:14] Checking file - Tips.ini

[20-3-2013 12:16:14] Checking file - Links.ini

[20-3-2013 12:16:14] Checking file - swiftirc_text.xml

[20-3-2013 12:16:14] Checking file - rsmap

[20-3-2013 12:16:14] Checking file - basswma.dll

[20-3-2013 12:16:14] Checking file - Themes.ini

[20-3-2013 12:16:14] Checking file - screenshot.wav

[20-3-2013 12:16:14] Checking file - notify.wav

[20-3-2013 12:16:14] Checking file - warning.wav

[20-3-2013 12:16:14] Checking file - hand.CUR

[20-3-2013 12:16:14] Version check done

[20-3-2013 12:16:14] Now check assets...

[20-3-2013 12:16:14] Starting up...

[20-3-2013 12:16:14] Populate our profiles list

[20-3-2013 12:16:14] Autoload profile

[20-3-2013 12:16:14] Loading profile

[20-3-2013 12:16:14] Loading theme

[20-3-2013 12:16:14] Loading main form

[20-3-2013 12:16:15] Alright here we go let's load the main form

[20-3-2013 12:16:15] Set form icon

[20-3-2013 12:16:15] Set up border class

[20-3-2013 12:16:15] Load news page

[20-3-2013 12:16:15] Load stats lookup history

[20-3-2013 12:16:15] Load a whole bunch of settings...

[20-3-2013 12:16:15] Load world clock stuff

[20-3-2013 12:16:15] Load notepad stuff

[20-3-2013 12:16:15] notepad links stuff

[20-3-2013 12:16:15] load last opened note file

[20-3-2013 12:16:15] Screenshot settings now

[20-3-2013 12:16:15] Load quick links

[20-3-2013 12:16:15] Load tab positions

[20-3-2013 12:16:15] Set some scrollbars

[20-3-2013 12:16:15] Load form dimensions

[20-3-2013 12:16:15] Load chat 1

[20-3-2013 12:16:15] Load chat 2

[20-3-2013 12:16:16] Load chat 3

[20-3-2013 12:16:16] Load chat 4

[20-3-2013 12:16:16] Load chat 5

[20-3-2013 12:16:16] Load chat 6

[20-3-2013 12:16:16] Load chat 7

[20-3-2013 12:16:16] Load chat 8

[20-3-2013 12:16:16] Load chat 9

[20-3-2013 12:16:16] Change colours

[20-3-2013 12:16:16] Form Main

[20-3-2013 12:16:16] Set the picture box properties 5

[20-3-2013 12:16:16] Done DrawDropDownArrow

[20-3-2013 12:16:16] Set the picture box properties 5

[20-3-2013 12:16:16] Done DrawDropDownArrow

[20-3-2013 12:16:16] Load themes

[20-3-2013 12:16:16] Mp3 volume

[20-3-2013 12:16:16] Playlist options

[20-3-2013 12:16:16] Playlist loaded

[20-3-2013 12:16:17] Radio shown

[20-3-2013 12:16:17] Submarine my class

[20-3-2013 12:16:17] Checked auto open utils setting

[20-3-2013 12:16:17] Enabled users online

[20-3-2013 12:16:17] DPI check complete

[20-3-2013 12:16:17] We're finished loading

[20-3-2013 12:16:17] Unloading profiles

 

 

 

Staff server worked fine and allowed me to download a patch. After that patch I still got the error message with the main server.

[Endeavour]

After several other errors causing me to not download any patches, and eventually being unabel to load RS with Swiftkit OR my browser, I deinstalled Java 7 and it's all fixed. I don't see how Java is related to downloading Swiftkit patches, but it's finally solved :D

[Stidor]

Possible coincidence. However with the latest update you can Disable the CDN (click options menu on Launcher). That should fix your issues.