I tried pm'ing my friend, but everytime I typed in a message and pressed enter, I never see the message in my chatbox or my split private chat. This leaves me wondering if my message is actually sent and if they could receive it. I never got a reply so I assumed the message didn't go through. I'm a returning player so I've mostly focused on trying to learn the new content in the game, yet the interface is still pretty mysterious to me. I am playing on EoC, does anyone know about this problem?

In the top right corner of your chatbox there should be a diamond, hover over this and see what your online status is, sounds like it's off if the message isn't showing up for you.

Sometimes the diamond is bugged so you have to cycle through it to get it working again.

Thank you both! Man it is tough to figure out all the tiny kinks of the new interface. I remember it used to automatically turn on your friends chat if you sent a pm, so it seemed weird that I could never see my outgoing messages. Everything works fine now :)