need major help

[soda711]

My account in runescape got locked because I had the same username and password as my user in this forum. I tried to recover a locked account but they said I didnt supply enough information for them to give me the account. Is there anything else I can do to get my account back?

[pokemama]

Jagex has locked many accounts as a PRECAUTIONARY measure. They've not been hacked, Jagex is just trying to be careful and ensure these accounts do not get stolen.

 

 

 

Please see

 

http://forum.tip.it/viewtopic.php?t=458638

 

for announcement regarding restoration of the forums

 

 

 

and http://forum.tip.it/viewtopic.php?t=458751 or

 

http://forum.tip.it/viewtopic.php?t=458750

 

for discussion on locked accounts.

 

 

 

The last two topics have a lot of tips and ideas on what info to supply to Jagex to convince them that "you're you". Some people are saying it's taken them 5-6 appeals before they get it back. They are supplying info such as date of birth, month/year you started playing, etc. The info from payment e-mails is the BEST way to get the account back. Another poster in this forum suggested identifying stuff in your bank, such as what color your cat is, but I don't know if that is relevant or not.

 

 

 

I'm sure you'll manage to get it back, as many have already. Just keep trying.

 

 

 

 

 

EDIT: postscript - I heard from soda and he did get his account back after several attempts. Yay!