Jump to content

My locked account


Recommended Posts

Hey guys! I really need some help or advice ony my account's status... it's locked as I already mentioned in my subject. I've requested so many password changes and have given Customer Support every bit of information they have asked for, yet I keep receiving this ANNOYING, ANTAGONIZING, BAITING, CHAFING, EMBITTERING, DISPLEASING, ENRAGING and unacceptable automated message that says I need to provide them with the same/more information. Any help as to how I may get my account back is very, very welcome. You may also share your stories about how you recovered your account- I encourage it! I sure hope my membership isn't still running... :boohoo:

Music is like candy. You enjoy it and throw away the wrappers.

Link to comment
Share on other sites

It is still running. I played a joke on a friend who had started playing that day. I told him that I stole this account. I was having fun thinking that he had no clue on how to report... needless to say he did it several times and my account was locked. Totally my fault. I messaged them several times and they basically said no. After pointing out that the game wasn't worth the hassle that they were giving me and to check the ip address' used they finally unlocked it. :D


PM me in game to use some skills of mine (glories/potions) free or to ask a question.

Fire Cape - 04/29/06 Lvl 104

RAHK's Pro PC Gear and Guide(clickable)

splash02tm6.jpg Tired of hack and slash? FPSers getting old? Give this game a try!

Link to comment
Share on other sites

Oh! I noticed that my IP has changed recently, but I don't think that is the cause of it because my other accounts and my brother's accounts are untouched. Do you mind telling me what you actually did? Step by step?


I would appreciate it! :)

Music is like candy. You enjoy it and throw away the wrappers.

Link to comment
Share on other sites

I managed to get mine unlocked today (but they still won't overturn the bans that the thief got)




My advice is;




If you subscribed, find out how and how many times


tell them where (eg Sometown, ThisCounty, England) you created the account and the rough time


tell them when/if it was hijacked


If you've tried too many times today, you get an insant auto message - wait 24 hours.




Best of luck.




Runesacpe customer service is one of the worst i know, so be prepared. I still have queries pending from 2 weeks ago and i've got members. :(

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.